Is Android Auto working on your MG4 ?

[Juraj]

I've got my MG4 Trophy in November 2022 and generally speaking I like it! I've had few issues with infotainment software (flashing and jumping screens etc...) at the beginning but most of them either disappear or been sorted by software update except of one. Android Auto (including Google maps and navigation) was working fine for first about half of year but then started to stop intermittently until stopped working/connecting completely. I've tried different cables and mobiles and Android versions but no luck at all. I hoped that software retrofit done during 1st year service helps but unfortunately hasn't and Android Auto is not working until today.
Has anybody else got the same or similar problem with some remedies?

 

[VAG]

Hi, I just have some black screens from time to time, which seem to be a cable/connector problem. If I disconnect/reconnect the cable it works again.
Have you tried with another phone?

 

[siteguru]

I used to get an issue (very occasionally) in my November '22 SE SR where the screen would go black and AA wouldn't come up (I could still get back to the car's Home screen), but since the latest updates it hasn't black screened once.

PS - please update the Driving: part of your profile. I've replied based on that, then noticed your post text says Trophy.

 

[Yorkshire Hillbilly]

Is the phone charging when plugged into the USB A socket? This could indicate that there's a loose connection at the back end.
*not the USB C socket

 

[Juraj]

Is the phone charging when plugged into the USB A socket? This could indicate that there's a loose connection at the back end.
*not the USB C socket

Hi, yes phone is charging. I've tried several different cables, mobiles... - nothing. It's not a cable.

 

[Yorkshire Hillbilly]

Apologies for any assumptions however, we're not able to see precisely what you're doing.

The very best cables to use (in my honest opinion) are Anker. These would definitely do the trick.

The next thing to try would be to plug in an iPhone to see if Apple CarPlay works.

If CarPlay works, this might indicate an issue with your Android device(s).

If CarPlay doesn't work, this might indicate an issue with the head unit, unfortunately requiring a visit to a dealership for possibly some new hardware or software.

I'm not sure of any menu options for disabling/enabling Android Auto/Apple CarPlay but, you may want to go through all of the options on every screen just to make sure for yourself.

If you're still having bother, and if you're able to... grab a 2nd device and upload a short video of what you're doing so we can all see.

 

[siteguru]

I vaguely recall that there's an AA/CP toggle in the Engineering menu, at least for the SE ... check my 1100R33 thread.

 

[Juraj]

I vaguely recall that there's an AA/CP toggle in the Engineering menu, at least for the SE ... check my 1100R33 thread.

Hi,
sorry I could not find anything about AA/CP toggle in your thread just that yours AA was working after software update.

 

[Grriff]

I know you have tried different cables but it's essential they are high speed.

How to Tell if a USB Cable Supports High Speed

Find out the speed of your USB cable in secondsDo you need a high-speed USB cable? Are you having a tough time telling if a USB cable you own or are thinking of purchasing supports high-speed data or fast charging? Faster USB standards...

www.wikihow.com

 

[siteguru]

Hi,
sorry I could not find anything about AA/CP toggle in your thread just that yours AA was working after software update.

It might have been in one of the menus I didn't take photos for.