Bronwen
Novice Member
hi - I've just had the same problem but I don't think the issue is that the flap is physically stuck, I think it's a software problem. The flap won't allow you to open it if the car is running, so when you stop the car and turn it off the mechanism allows the flap to open. On mine this didn't work, so I turned the car on and off with my fob a number of times, waited 15 minutes, then turned the car off and on with the fob while pushing the flap and it opened easily. Fingers crossed it works next charging event!You might already mentioned this and/or tried it. But have you tried pressing in/putting pressure on the charge flap and then unlock the car when this happens. That sometimes helped on my old Tesla - on the charge port and frunk.