MG HS+ Design Fault

[David OAP]

I had the HS+ go into limp mode on the M55 09/10/2025, manged to turn round and head for Perrys MG Preston only for the car come to complete stop. AA lifted the car and took me to the dealers in Preston and then to pick up a car hire car. Was informed that the repair would be 2 to 3 days and not covered by warrenty. After 2 weeks of of waiting I got verbally nasty with MG customer services. Outcome was they took over rhe hire of the car. Finally got the car back on 26th Octavia 2025. Overall outcome was a new radiator fitted and a invoice of £483 together with car hire price of £709. On looking at the lower front grill there are large gaps between the horizontal bits of plastic so much so that I am getting a roll of rad grill and will fit it to the lower grill of the car. MG insist it isn't a design fault!!!

 

[MG Clive]

Hello @David OAP, welcome to MGEVs, so had something gone through the grille and damaged the radiator?

 

[yadyada]

I had the HS+ go into limp mode on the M55 09/10/2025, manged to turn round and head for Perrys MG Preston only for the car come to complete stop. AA lifted the car and took me to the dealers in Preston and then to pick up a car hire car. Was informed that the repair would be 2 to 3 days and not covered by warrenty. After 2 weeks of of waiting I got verbally nasty with MG customer services. Outcome was they took over rhe hire of the car. Finally got the car back on 26th Octavia 2025. Overall outcome was a new radiator fitted and an invoice of £483 together with car hire price of £709. On looking at the lower front grill there are large gaps between the horizontal bits of plastic so much so that I am getting a roll of rad grill and will fit it to the lower grill of the car. MG insist it isn't a design fault!!!

This has also happened to me. 1400 bill still not got car back after over 2 weeks. Have now gone to finance company to complain as MG. UK said not covered by Warrenty. Design of bumper not for for purpose in my view. We need more people to come forward if this has happened to them.

 

[Totti1001]

I don't quite understand what the problem was. Was the radiator broken? Were the hoses leaking? Could you describe it in more detail? Maybe with a picture. How else are we supposed to know what was wrong?

 

[MG Clive]

I don't quite understand what the problem was. Was the radiator broken? Were the hoses leaking? Could you describe it in more detail? Maybe with a picture. How else are we supposed to know what was wrong?

Unfortunately David hasn't been back since his first post, so we may never know.