MG ismart app - unable to register

[navneeth1986]

Hi,

I am unable to register for an account with MG ismart using my UK mobile number. Is there a problem is that ?

Email registration isn't working either.

Kind Regards
Nav

 

[N2STY]

You have to keep trying with email on day 3 it worked for me still don't work with mobile number

 

[N2STY]

Found this on playstore may help

 

[navneeth1986]

Ok sure. I will check this tonight. Thanks for your help.

 

[Gadget Geek]

Try putting +44 instead of 0 at the start of your phone number.

 

[N2STY]

Try putting +44 instead of 0 at the start of your phone number.

It does that for you just drop the 0 surely?

 

[Gadget Geek]

It does that for you just drop the 0 surely?
View attachment 6735

Ah. Try it with a 0 instead of the +44. I know I had to do one or the other to get it to register.

 

[navneeth1986]

There isn't any option to choose a 0 instead of a code.

 

[navneeth1986]

Phew, finally managed to register. Took a while. Just need to keep on trying.

How do we get the QR code from the car?

 

[N2STY]

Phew, finally managed to register. Took a while. Just need to keep on trying.

How do we get the QR code from the car?

With mobile or email?
QR code from the screen in user account setting.

 

[navneeth1986]

Yes. Unable to see user account settings?

 

[navneeth1986]

Could someone send me a screenshot?

 

[navneeth1986]

Got it.thanks.

 

[Mihir]

Hi,

I could not see the QR code in the car under settings. Can someone kindly guide where can we see it to bind to the app?

Thanks.
Mihir
MG ZS EV Trophy Standard Range

 

[Merry]

Hi,

I could not see the QR code in the car under settings. Can someone kindly guide where can we see it to bind to the app?

Thanks.
Mihir
MG ZS EV Trophy Standard Range

Mg zs ev trophy long range ismart set up

It's in settings, you need to scroll to the bottom on the right hand side, I've recorded me getting to it of you're struggling. Edit - video here, apologies for the quality!

www.mgevs.com

 

[Ding]

QR code is under user account menu in the centre screen. I had same problem finding it two day ago.

 

[Nutnut]

I imagine this question is coming up a lot, and prompted a video. Seems to be slightly different steps for SE/Trophy vs Trophy Connect

Hopefully it'll help someone:

 

[seye]

Can the app be installed on 2 phones? I am assuming if you use the same MG account on both phones it will work as the registration is to the servers not the phone? Anyone tried that?

The use case noth myself and my wife will want it on our phones as we will both be using hte car at various times

 

[N2STY]

Can the app be installed on 2 phones? I am assuming if you use the same MG account on both phones it will work as the registration is to the servers not the phone? Anyone tried that?

The use case noth myself and my wife will want it on our phones as we will both be using hte car at various times

That would be nice and common sense but I think it will only bind with one phone

 

[Mihir]

Can the app be installed on 2 phones? I am assuming if you use the same MG account on both phones it will work as the registration is to the servers not the phone? Anyone tried that?

The use case noth myself and my wife will want it on our phones as we will both be using hte car at various times

Worth a try. Ill give it a try and post my findings here