MG S5 Apple Carplay/UI freezing

[AuroByte]

Hi all, together with other S5 owners in Singapore, we figured out a temporary fix. Turn off data in your car, and if that doesn’t fix it, do a factory reset and turn off data link right away. This prevents the car from pinging SAIC servers for the update. Your car should resume normal functionality, but no iSMART functionality.

 

[MGS5CS]

On the way home last night my in my MGS5 the central entertainment screen went faulty - none of the buttons worked and when they did were very slow. Even when I try to change system on steering wheel the system would not work - Is this fault due to the fact that only last week I had my first 15,000 mile service and the garage was unable to reset the service mileage due to their WIFI was down. Is there something I can do to reset the entertainment system myself?

 

[LaS]

At least mg is trying to get ota started. That is positive...

 

[mgaz]

Just wondering, is it all different ages of the S5 mine was one of the first to come over and registered in April 2025 I believe, any chance it could be a batch thing as some seem alright?

 

[TimothyN]

On the way home last night my in my MGS5 the central entertainment screen went faulty - none of the buttons worked and when they did were very slow. Even when I try to change system on steering wheel the system would not work - Is this fault due to the fact that only last week I had my first 15,000 mile service and the garage was unable to reset the service mileage due to their WIFI was down. Is there something I can do to reset the entertainment system myself?

If you read back through this thread, or, indeed, almost any posting on this thread, you'll see that it is a worldwide problem, nothing to do with your car.

 

[TimothyN]

I have turned off data in the global data setting,

Worked for me! Thank you…

 

[n3tr1x]

Worked for me! Thank you…

Mee too!

 

[99999Jamrs]

Hi all,

Anyone had any issues with their infotainment systems today?
Mine was like it was possessed..laggy, failing to load, cameras not working and Android Auto not connecting no matter what.
I notice loads of similar reports in a S5 Facebook group and was wondering if anyone else here had had problems.
The prevailing suspicion is it's issues with MG servers in China...which raises the question "why would our cars' performance be influenced by an issue with Chinese servers?
Are they in constant communication?
If so, why?

Yes! Mine went in for an update as various niggly issues and it’s now 100 times worse!! Lagging, no navigation, radio all over the place!!

 

[99999Jamrs]

Same issues as I had in an MG4 trophy that ended up being rejected!

 

[LenEV2016]

I actually thought MG had sorted their software out but it still appears to be iffy

 

[deviousrich]

Thanks for the workaround. It's very worrying that it can effectively DoS the car over the network. Hopefully MG issue a formal statement soon!

 

[Gadgetnutter]

My S6 infotainment has been fine since I bought it at the end of January and it is.now virtually unusable
Android Auto crashes/resets every 5 or so minutes.
The infotainment system itself is running like an 80's PC that's run out of RAM and is experiencing 100% CPU utilisation...
Every button press (when you can) has about a 25 seconds delay before anything happens.
I factory reset the whole thing last night and it's made bugger all difference....
Reading the S5 Facebook group and it's awash with people experiencing exactly the same things...across the world.
So it's either a botched OTA update or some issues with the Chinese servers...which as per my original post, then poses the question.."why are these cars in constant communication with China"?

 

[GRM]

Hi, same problem as everyone else but it started on Friday 13th??. Not sure what you can do, I will try a hard reboot of the entertainment system to clear the cache. How do you find out what is the upto date software version? I didn't think the S5 did OTA updates?

 

[itsbigmal]

Same here, it keeps rebooting is very laggy, after reversing drove off and went for 5 miles with just front camera on nothing would shift it. Has there been some sort of botched update tried or is it a disconnect battery for 10 mins time?

 

[LenEV2016]

Hi, same problem as everyone else but it started on Friday 13th??. Not sure what you can do, I will try a hard reboot of the entertainment system to clear the cache. How do you find out what is the upto date software version? I didn't think the S5 did OTA updates?

No UK MGs have done any OTA updates, the are supposed to be coming to the IMs at some point.

All these issues are like history repeating itself, sounds exactly like the wife's MG 4

 

[Gadgetnutter]

Hi all,

Anyone had any issues with their infotainment systems today?
Mine was like it was possessed..laggy, failing to load, cameras not working and Android Auto not connecting no matter what.
I notice loads of similar reports in a S5 Facebook group and was wondering if anyone else here had had problems.
The prevailing suspicion is it's issues with MG servers in China...which raises the question "why would our cars' performance be influenced by an issue with Chinese servers?
Are they in constant communication?
If so, why?

Hi all, why has this post been moved from the S6 forum to this one?
This means other S6 users now won't see this..
The whole thread has gone from the S6 group.
I know it's likely to be the same issue, but we are talking about two different models of car in different forums ..