MG ZS EV Paint flaked off

[Gadget Geek]

The flaking is on different panels offside rear door & bonnet. Took some more advice from a reputable body repair shop today they advised to get an independent report from AA or RAC. Then submit report to MG . I will also submit complaint to the Motor Ombudsman should MG not deal with this problem.

Don't forget to include the invoice for the independent report. They'll have to pay that as well.

 

[Fokmg]

There is no way stone chip damage would cause that sort of damage
I suspect the car has had some post manufacturing repair.
This has to be a warranty job (is it worth trying another dealer to review?)
Having had a very minor paint repair to my Tri colour red MG5 the cost was !!!!!!! at £800+ for a damage area not bigger than a 50p! You do not want to have to pay for paint repairs (mine was an insurance job ) Interesting There were only 2 paint shops within a 50 mile radius capable of doing the repair. Bring back the days of a can of duplicolor paint?
Good luck and don`t be fobbed off

 

[AK OK]

It’s very unusual for top coats to lose adhesion, with modern paint processes. That’s not to say it’s impossible. New cars can sometimes get covertly repaired before delivery as well. A paint depth gauge can check this out. Proving this is of course another thing.
It is also an area where disputes can drag on forever.
If you feel strongly that it is a paint fault and MG say no, then I would recommend that you get a written paint specialists report.
There are a few issues here. One is professional reports are not cheap to get, depending on the paint issue it might be better and cheaper to just pay to get it put right.
There is of course the other issue that if it is a defect causing paint to lift it’s unlikely that it will be isolated to just a small spot.
Good Luck.

There were a few other pics of what looked like lacquer peel ?...