MG4 software update one pedal driving

[MG4London]

In Australia you have to take it to a dealer is this the same in the UK?

 

[Tight Git]

Unless you have a phase 2 (with rear wiper etc.) that somehow came without OPD then UK cars are not getting this. It seems that some got delivered in Australia without OPD that should have had it.

I suspect that the early phase 1 cars could be updated but it seems MG policy not to provide it.

 

[ArcticFreezer23]

My dealership has confirmed to me the update will be available to 2022 models at some point but it is not released yet. Tbh, I don't know if I can trust that to be correct

 

[Jomarkh]

My dealership has confirmed to me the update will be available to 2022 models at some point but it is not released yet. Tbh, I don't know if I can trust that to be correct

On one of the Podcasts they said it was not possible to update the phase1 for OPD

 

[Tight Git]

And the above 2 posts demonstrates perfectly the problem. No-one, including the dealers and probably also MG UK, really knows the true position as SAIC won't be telling them.

 

[Rolfe]

I had heard that someone with a phase 1 car had had the update. No idea how reliable that is, mind.

I don't see what's in it for MG to refuse to apply the upgrade if it's technically possible. Delay it a bit or even charge for it, sure. But saying to the customers who had faith in car and supported it early in its release, no you can't have this even if you offer us money, no, never, even though we could do it for you, is terrible customer relations with no apparent upside.

 

[DangerousDoug]

My understanding of car retail economics is that the higher the value of the second hand stock, the more demand you can generate for new cars. This may sound counter-intuitive but as most new cars are PCP and leases, higher residual values make for more attractive new contract deals. So surely SAIC would be incentived to add software value where possible. This is what Tesla does, and it certainly works for them!

 

[Rolfe]

I don't actually want OPD, I'd settle for the things the car is supposed to have working properly. But I keep coming across the attitude on the forum that MG will deliberately deny customers simple, cost-free facilities they could easily supply (such as the assertions that SE drivers weren't supposed to have an external temperature display so of course when it was discovered this had been enabled by mistake, R16 was rushed out to remove it) for reasons that basically sound like spite.

I feel this attitude is likely to be mistaken and is potentially poisonous. MG makes mistakes and seems to have a habit of trying to cover its arse by declaring that these aren't mistakes at all, but that's a very different thing from deliberately doing things to piss off its existing customers for no apparent reason than to punish them for buying early and not waiting for the new version.

Even @PristDean got his aircon regassed and his undertray replaced despite all the proclamations that they'd never do it because the loud noise and the warp were normal.

 

[PristDean]

I don't actually want OPD, I'd settle for the things the car is supposed to have working properly. But I keep coming across the attitude on the forum that MG will deliberately deny customers simple, cost-free facilities they could easily supply (such as the assertions that SE drivers weren't supposed to have an external temperature display so of course when it was discovered this had been enabled by mistake, R16 was rushed out to remove it) for reasons that basically sound like spite.

I feel this attitude is likely to be mistaken and is potentially poisonous. MG makes mistakes and seems to have a habit of trying to cover its arse by declaring that these aren't mistakes at all, but that's a very different thing from deliberately doing things to piss off its existing customers for no apparent reason than to punish them for buying early and not waiting for the new version.

Even @PristDean got his aircon regassed and his undertray replaced despite all the proclamations that they'd never do it because the loud noise and the were normal.

Aircon re-gassed and entire Aircon pump replaced with a new one

 

[Rolfe]

Good result and well done for persistence.

 

[ArcticFreezer23]

On one of the Podcasts they said it was not possible to update the phase1 for OPD

Do you have a link and is that an official statement?
I am still kind of hoping it's coming...

 

[Rolfe]

Even if it's an official statement, take it with a pinch of salt until someone explains why it's not possible.

 

[ArcticFreezer23]

Even if it's an official statement, take it with a pinch of salt until someone explains why it's not possible.

After a few days with the car I just think it is SO close to being amazing and everything that bothers me is digital and could in theory be updated.

 

[Rolfe]

I want my sagging undertray sorted. Other than that, I agree with you.

The radio and sound system could be better, but they're not terrible. Basically they just need to get competent people to fix the software bugs.

 

[Jomarkh]

Do you have a link and is that an official statement?
I am still kind of hoping it's coming...

It is possible in this podcast or the one mainly about the MG4

MG EVs Podcast Tuesday 12 September 2023 @ 7:30pm BST

In this podcast, we’re discussing the new MG Cyberster electric car as it starts its UK tour, we chat about MG EVs and charging and take your questions about MG EVs live. Join us at 7:30pm. If you find the MG EVs forum and this podcast useful, then please consider becoming a Premium Member for...

www.mgevs.com

 

[ArcticFreezer23]

It is possible in this podcast or the one mainly about the MG4

MG EVs Podcast Tuesday 12 September 2023 @ 7:30pm BST

In this podcast, we’re discussing the new MG Cyberster electric car as it starts its UK tour, we chat about MG EVs and charging and take your questions about MG EVs live. Join us at 7:30pm. If you find the MG EVs forum and this podcast useful, then please consider becoming a Premium Member for...

www.mgevs.com

on the MG4 software update thread someone who has a phase 1 reported receiving the update. so far the only case I saw where it happened though

 

[Speedy Baz]

I had heard that someone with a phase 1 car had had the update. No idea how reliable that is, mind.

I don't see what's in it for MG to refuse to apply the upgrade if it's technically possible. Delay it a bit or even charge for it, sure. But saying to the customers who had faith in car and supported it early in its release, no you can't have this even if you offer us money, no, never, even though we could do it for you, is terrible customer relations with no apparent upside.

I absolutely agree