Rolfe
Moderator
- Joined
- Apr 10, 2023
- Messages
- 7,897
- Reaction score
- 8,851
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- Location
- West Linton, Scotland
- Driving
- MG4 SE SR
Eight, although these vary in degree of concern. There are also four other points that are by way of customer feedback rather than complaint. I posted the list earlier.
Again, I agree with you that MG's attitude could certainly be improved. I don't see how this objective can be advanced by declaring that their bugs are intended features so there's no use complaining about them, though.
They changed tack on the rear wiper and central headrest fronts because of customer feedback, although these are certainly not no-cost options. My feeling is that they were hearing a lot of prospective customers commenting on these omissions, and decided to act. If they don't hear a lot of owners complaining about the software bugs, they're not likely to act, are they?
I think members of the forum as a whole would have a better chance of making a difference by contacting MG to complain about silly things like the external temperature readout, than by accepting them as deliberate cost-cutting decisions (which don't actually cut costs). If they're prepared to add cost-heavy hardware in response to customer feedback, it's not an impossible dream to imagine that they might fix what are actually tiny glitches the bloody software.
Again, I agree with you that MG's attitude could certainly be improved. I don't see how this objective can be advanced by declaring that their bugs are intended features so there's no use complaining about them, though.
They changed tack on the rear wiper and central headrest fronts because of customer feedback, although these are certainly not no-cost options. My feeling is that they were hearing a lot of prospective customers commenting on these omissions, and decided to act. If they don't hear a lot of owners complaining about the software bugs, they're not likely to act, are they?
I think members of the forum as a whole would have a better chance of making a difference by contacting MG to complain about silly things like the external temperature readout, than by accepting them as deliberate cost-cutting decisions (which don't actually cut costs). If they're prepared to add cost-heavy hardware in response to customer feedback, it's not an impossible dream to imagine that they might fix what are actually tiny glitches the bloody software.
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