MGi App

[Roger Casemore]

Hi, I have installed the MGi App for my new MG4 EV on my IPad where it works fine.

However I want to install the app on my Android phone and it. I have down loaded the app to my phone but it won’t allow me to Register or Log in. When I enter the details to log in, it keeps giving me the error message ‘Invalid email address’.

Please can you help
Regards

Roger Casemore

 

[EvTek23]

Welcome.

Only one account exists for the car. The app can be on multiple devices but only one can be logged into, and in use at a time. Using the same email and password you should be able to log in using your Android.

 

[Roger Casemore]

Welcome.

Only one account exists for the car. The app can be on multiple devices but only one can be logged into, and in use at a time. Using the same email and password you should be able to log in using your Android.

Thank you, I discovered that the dealer had registered an account as well as me. He is removing that and all seems to be well/

 

[EvTek23]

@Roger Casemore. I've found the MG server to only return one response like you have experienced to a variety of account issues instead of a first level diagnostics of where the problem may be.