Mobile Servicing

[OJEastwood]

Hi all,

I've seen a few mentions from members here that they're a bit concerned about their dealers' quality of customer service and ability to properly look after their car, so I thought it might be worth mentioning Cleevely EVs, who specialise in EVs and offer a mobile service - Mobile services - Cleevely Electric Vehicles Gloucestershire - Just to clarify, I have no relation to them in any way, I just know that they offer a very good service. For some, I feel, this may be preferable to going back to their main dealer.

One of the engineers that works for them also posted an excellent review on the MG4 -

I hope that this is of some help

 

[bribagz]

James serviced my MG5 August, Nothr Wales, very happy.

 

[kbfern]

Can you use an Independent EV specialist for service without nullifying the warranty though.

 

[Tristan Collins]

Can you use an Independent EV specialist for service without nullifying the warranty though.

Yes

 

[OJEastwood]

Can you use an Independent EV specialist for service without nullifying the warranty though.

From their website;

"You can get in-warranty servicing done by our team and maintain your warranty validation, due to block exemption rules. We follow manufacturers recommended service schedules, but also check items that we know can cause issues, thanks to our years of experience. If you have a particular enquiry, please email us."

 

[Alb]

How do they check for software updates?

 

[degredilla]

Can you use an Independent EV specialist for service without nullifying the warranty though.

Except for the anti-perforation IIRC

 

[siteguru]

Using an independent is indeed allowed (provided they use OEM parts for any replacements needed - should be minimal for an EV). However servicing via the dealer network is more likely to help if any warranty claim is required. (Anecdotally).

 

[Jester27]

And don't forget dealer service gives you another 12 months AA cover too and an MG bear (if they've any left)

 

[OJEastwood]

And don't forget dealer service gives you another 12 months AA cover too and an MG bear (if they've any left)

The MG Bear is a bit of a dealbreaker to be fair

 

[Ian Key]

Any pictures of the MG Bear?

 

[Jester27]

Any pictures of the MG Bear?

Though I have heard they've stopped doing them now

 

[emmrecs]

I have heard they've stopped doing them now

Yes, it seems they have!

My wife has an MG6 which had its annual service and MOT just a couple of weeks ago. She was looking forward to receiving a "new" bear - we have a total of 6 already, 6 previous services of the car - but the dealer told her they are now discontinued!

 

[Ian Key]

They're available on E Bay for about £12