Reduction Box Oil

[Gomev]

The honest truth is I wouldn't trust them to do it a "second" time either, especially as I am pissing them off big time by pursuing my complaint. I have asked if there is CCTV. They say they have video but not of sufficient quality to help. What good is CCTV in that case? They are working from the Oxford Book of Cop Outs each time I ask for some form of evidence and slowly working themselves into a corner as I have now threatened to escalate it to the MD of Pentons.

If you do it yourself so they don't have to then they have won.

 

[Adee]

If you do it yourself so they don't have to then they have won.

Yes I know. So they are currently offering to do it "again" for free to regain my trust (yeah, like that's going to happen!), but "favouring" me by doing so as they are claiming that it was done. I haven't coverered all avenues yet, but if I do end up doing it myself, I will (probably) be able to ascertain that it was or wasn't done. If it looks like it was done I'll go and apologise (cos that's the kind of guy I am ). If it looks like it wasn't I'll take a sample down to the garage stick it under the service managers nose and tell him what I think of him

 

[Gomev]

Yes I know. So they are currently offering to do it "again" for free to regain my trust (yeah, like that's going to happen!), but "favouring" me by doing so as they are claiming that it was done. I haven't coverered all avenues yet, but if I do end up doing it myself, I will (probably) be able to ascertain that it was or wasn't done. If it looks like it was done I'll go and apologise (cos that's the kind of guy I am ). If it looks like it wasn't I'll take a sample down to the garage stick it under the service managers nose and tell him what I think of him

I understand. Yes you will be probably be able ascertain whether it was done or not, but with no independent witnesses or verification, then you showing them a bit of oil is no more than them telling you they did it. In their view they won't know where you got that bit of oil from.
It will satisfy your need but nothing else.
I don't want to be negative but other than satisfying yourself I'm not sure what you would achieve. Perhaps pay for an independent check would prove something.

 

[Peterboat]

I did mine last week, I posted it on another thread, it was dirty and it had metal on the plug. Now my MG5 has a full service history and the 4th and 5th service were done elsewhere and last year! So looking at my oil it hasn't been done! I trust my current dealer but I own a garage so why would I pay for someone else doing the service on my car? Likewise I am going to rustproof the car as at 3 years old it needs it before it starts going rusty

 

[Caramaddy]

I did mine last week, I posted it on another thread, it was dirty and it had metal on the plug. Now my MG5 has a full service history and the 4th and 5th service were done elsewhere and last year! So looking at my oil it hasn't been done! I trust my current dealer but I own a garage so why would I pay for someone else doing the service on my car? Likewise I am going to rustproof the car as at 3 years old it needs it before it starts going rusty

Out of interest, what rustproofing will you use?

 

[Peterboat]

Out of interest, what rustproofing will you use?

Just black waxoil, I will clean any rust and treat with rust killer and we have some great stuff for the sills which are in primer it's used for truck beds ver hard wearing. I will drop all covers and arch guards might as well do it right