shift control knob cracked

[Geoffree]

Hi, anyone else had their shift control knob crack? It still works but there is a visible vertical crack down one side .

 

[Ian Key]

I'm not saying anything ??



Sorry. Not a very helpful reply.
You haven't removed it at some point to put a cover over the black surround?
I'd contact your dealer for a replacement.

 

[Bricktop X PWR]

I'm not saying anything ??



Sorry. Not a very helpful reply.
You haven't removed it at some point to put a cover over the black surround?
I'd contact your dealer for a replacement.

Why aren't you saying anything?

You can't help yourself normally ????

 

[Ian Key]

Why aren't you saying anything?

You can't help yourself normally ????

I refer you to my first statement ?

 

[Geoffree]

I'm not saying anything ??



Sorry. Not a very helpful reply.
You haven't removed it at some point to put a cover over the black surround?
I'd contact your dealer for a replacement.

No, I haven't tried to remove it, just noticed the crack. It's in for a software update today so I pointed out the cracked dial and the person said it wasn't covered by any guarantee -- I disagreed and someone will examine it today. I expect they will come back with a (large) cost to replace!

 

[tsedge]

No, I haven't tried to remove it, just noticed the crack. It's in for a software update today so I pointed out the cracked dial and the person said it wasn't covered by any guarantee -- I disagreed and someone will examine it today. I expect they will come back with a (large) cost to replace!

It doesn't matter what they say the guarantee is, it isn't fit for purpose if it fails so soon. You have certain rights irrespective of what they choose to warranty - others on here are much more knowledgeable on how to combat this attitude.

 

[Can37]

Mine has failed in exactly the same way. @Geoffree did yours get repaced under warranty?

 

[Geoffree]

No, the dealer enquired but said that it was not covered. They quoted about £80 for the part and fitting so I didn't bother. I should pursue with MG as it's a faulty component, rather than wear and tear. Let me know if you have any luck with MG!

 

[MG Clive]

You could hide the crack with one of these > Gear dial cover.

 

[Geoffree]

Thanks, that's an idea!

 

[siteguru]

I really need to check links before I click them ... AliExpress links always remember that last country-specific site you visited, so if you want the normal .com site you're screwed unless you then delete all your AliExpress cookies first.

 

[Ian Key]

I really need to check links before I click them ... AliExpress links always remember that last country-specific site you visited, so if you want the normal .com site you're screwed unless you then delete all your AliExpress cookies first.

I always delete cookies when I've finished browsing and the link still was in Italian. I changed the language to English and the price doubled.
Link

 

[siteguru]

Your link shows as £1.67 for me (inc. free shipping). After I sign in to my account it jumps to £4.89.

 

[dicky ticker Dave]

Still better than £80

 

[Kithmo]

No, the dealer enquired but said that it was not covered. They quoted about £80 for the part and fitting so I didn't bother. I should pursue with MG as it's a faulty component, rather than wear and tear. Let me know if you have any luck with MG!

Is the car under 12 months old ?
Everything should be covered for the first 12 months, under the sale of goods act 1979, under fitness for purpose or of satisfactory quality.
(Google, Sale of Goods Act for cars)

 

[siteguru]

SoGA '79 has been superseded by the Consumer Rights Act 2015 in all circumstances for consumers. CRA2015 actually improves on what SoGA '79 provided for.