"vehicle not responding" in app

[Peterj2019]

Hey everyone,

I’m having a problem with my FL MG5 and hoping someone here might have some advice. The car keeps having trouble connecting to the app, I keep getting a vehicle not responding message whenever I try to use it and only start working again only after I unlock and lock the car. I drive the car every day, so it’s not sitting unused for long periods.
Has anyone else experienced this issue or found a fix for it?

Thanks in advance.

P

 

[maskull]

That happens on my ZS. If the car hasn't been used for a while it goes into deep sleep sometimes even if I've recently used it. Locking and unlocking wakes it up again .
Don't think there's a way around it unless they update IDumb

 

[MickeySw]

Has anyone else experienced this issue or found a fix for it?

It should not enter sleep mode when used daily.

Try a HW reset (disconnect 12V battery minus pole for a couple of minutes, then reconnect it) start the car, move steering wheel fully in both directions to clear faults.

 

[dragon2611]

Whats the cellular reception like where it's parked?

Not sure which network/networks (they may have one of these multi network/roaming sims/esims in them) the MG cars will use for their connectivity features