Warranty exclusions ...not a "comprehensive 7 year warranty" at all..

[LenEV2016]

Who said that?

Not you, apologies if you thought it was directed at you

 

[Lord Randall]

7 years covering all the power train related stuffs and rust means all the "big stuffs" that can bite your back in the long run are covered.
Other stuffs are pretty much under your eyes all the time. If something isn't bracking by a defect for 3 years, it hardly will do past that time span.
My 2 cent

 

[mg4]

The only gripe against the warranty i have is the required extra penetration check for rust. Simply because i read about it and asked my dealer several times to perform and i was told every time it is not needed. Now, living in the Netherlands where salt on the winter roads is a common thing, i can only hope my dealer did not scam me.

For the rest, i did value the 7 year warranty to trim down the list of cars before settling down for the MG4. However, i did read it all before signing the agreement and it is, IMHO, a misleading one. If the rest of the warranties are similar, i would label them misleading as well, but i would not accept it as a normal thing.

Luckily, so far the car is amazing

 

[hojnikb]

Here’s a concise comparison of the MG4 7-year warranty and Kia’s 7-year warranty in the UK, based on available information:

MG4 7-Year Warranty​

• Duration and Mileage: 7 years or 80,000 miles, whichever comes first. No mileage limit in the first 12 months.
• Coverage:
  • Covers manufacturing or material defects for mechanical and electrical components (e.g., engine, coolant system, brakes, steering, suspension, body modules like sunroofs/windows).
  • High-voltage battery in the MG4 (EV) is covered for 8 years or 100,000 miles if capacity drops below 70% of original capacity.
  • Paintwork: 3 years for manufacturing defects.
  • Anti-perforation: 7 years (requires annual inspections by an MG dealer, which may incur a fee).
  • Wear-and-tear items (e.g., clutch, brake discs, filters, bulbs) covered for 12 months or 15,000 miles if defective due to manufacturing issues.
• Exclusions:
  • Tyres, wiper blades, and normal wear-and-tear items beyond 12 months.
  • Damage from accidents, misuse, modifications, or external factors (e.g., corrosion from environmental damage).
  • Infotainment system covered for 3 years only.
  • Warranty voided if non-MG parts or unauthorized repairs are used.
  • Limited to UK (no coverage for breakdowns abroad).
• Transferability: Fully transferable to new owners within the 7-year/80,000-mile period.
• Special Conditions:
  • Taxis/private hire: 12 months/20,000 miles for petrol models; 3 years/60,000 miles for EVs/hybrids.
  • Requires reporting defects immediately to avoid claim invalidation.

Kia 7-Year Warranty​

• Duration and Mileage: 7 years or 100,000 miles, whichever comes first. Unlimited mileage for the first 3 years.
• Coverage:
  • Covers manufacturing or material defects across mechanical and electrical components (e.g., engine, transmission, steering, gearboxes).
  • Lithium-ion battery in EVs/hybrids covered for 7 years/100,000 miles (8 years for EVs registered after 1 Jan 2024) if capacity falls below 70%.
  • Paintwork: 5 years/100,000 miles.
  • Anti-perforation: 12 years with no mileage limit (requires inspections every 12 or 24 months, depending on model).
  • Consumables (e.g., wiper blades, bulbs, filters, brake pads) covered for 2 years/unlimited mileage against manufacturing defects.
  • Audio/navigation systems: 3 years/60,000 miles.
• Exclusions:
  • Tyres, normal wear-and-tear items beyond 2 years.
  • Damage from misuse (e.g., overloading, racing), environmental factors (e.g., acid rain, stone chips), or non-Kia parts/repairs.
  • Servicing must follow Kia’s schedule, and only recommended fuels/lubricants used, or claims may be rejected.
• Transferability: Fully transferable to new owners, enhancing resale value.
• Special Conditions:
  • Taxis/private hire: 7 years/100,000 miles if registered as such; otherwise, 60,000 miles.
  • Covers parts and labor for warranty claims across Europe, unlike MG’s UK-only limitation.
• Real-World Experience: Anecdotal reports suggest Kia generally honors claims efficiently (e.g., replacing ball joints, radiators, or springs) with minimal quibbles, though some delays or disputes can occur.

Key Differences​

Aspect	MG4 Warranty	Kia Warranty
Mileage Limit	80,000 miles	100,000 miles (unlimited for first 3 years)
Battery Coverage	8 years/100,000 miles (70% capacity)	7 years/100,000 miles (8 years for EVs post-2024)
Paint Coverage	3 years	5 years/100,000 miles
Anti-Perforation	7 years (annual inspections)	12 years (inspections every 12/24 months)
Wear-and-Tear Items	12 months/15,000 miles	2 years/unlimited mileage
Geographic Coverage	UK only	Europe-wide
Taxi Coverage	12 months/20,000 miles (petrol); 3 years/60,000 miles (EV)	7 years/100,000 miles (if registered)
Claim Reputation	Some scrutiny and dealer variability	Generally reliable, fewer disputes

Analysis​

• Kia’s Advantage: Offers a higher mileage limit (100,000 vs. 80,000), longer paint and anti-perforation coverage, and Europe-wide claim support. Its 2-year coverage for consumables is more generous than MG’s 12 months. Real-world feedback suggests Kia’s warranty process is smoother and more reliable.
• MG’s Advantage: Slightly better battery warranty (8 years standard vs. Kia’s 7 or 8 years depending on registration date). More affordable vehicles like the MG4 may make the warranty a stronger value proposition despite stricter limits.
• Criticism: MG’s warranty has been called misleading by some due to limited coverage for components like the infotainment system and wear-and-tear items after 12 months. Kia’s warranty is seen as more transparent and comprehensive.

Conclusion​

Kia’s 7-year warranty is generally superior due to its higher mileage cap, broader geographic coverage, longer paint and anti-perforation terms, and better reputation for claim handling. The MG4’s warranty is still competitive, especially for EV buyers with its 8-year battery coverage, but its UK-only limitation and stricter terms make it less flexible. For peace of mind, Kia’s warranty is likely the better choice, but MG’s lower vehicle cost may balance this for budget-conscious buyers

Is there such warranty info for european cars as well? Is it the same as UK or any difference?

One thing i've had an issue in my case was with the servicing intervals. I was under the impression, that it's 2years/24kkm. Dealer claims it's every year, which seems really odd. Mine never had a service and is now a bit over 2 years old (bough used from a different country).

 

[Rolfe]

Here’s a concise comparison of the MG4 7-year warranty and Kia’s 7-year warranty in the UK, based on available information:

MG4 7-Year Warranty​

• Duration and Mileage: 7 years or 80,000 miles, whichever comes first. No mileage limit in the first 12 months.
• Coverage:
  • Covers manufacturing or material defects for mechanical and electrical components (e.g., engine, coolant system, brakes, steering, suspension, body modules like sunroofs/windows).
  • High-voltage battery in the MG4 (EV) is covered for 8 years or 100,000 miles if capacity drops below 70% of original capacity.
  • Paintwork: 3 years for manufacturing defects.
  • Anti-perforation: 7 years (requires annual inspections by an MG dealer, which may incur a fee).
  • Wear-and-tear items (e.g., clutch, brake discs, filters, bulbs) covered for 12 months or 15,000 miles if defective due to manufacturing issues.
• Exclusions:
  • Tyres, wiper blades, and normal wear-and-tear items beyond 12 months.
  • Damage from accidents, misuse, modifications, or external factors (e.g., corrosion from environmental damage).
  • Infotainment system covered for 3 years only.
  • Warranty voided if non-MG parts or unauthorized repairs are used.
  • Limited to UK (no coverage for breakdowns abroad).
• Transferability: Fully transferable to new owners within the 7-year/80,000-mile period.
• Special Conditions:
  • Taxis/private hire: 12 months/20,000 miles for petrol models; 3 years/60,000 miles for EVs/hybrids.
  • Requires reporting defects immediately to avoid claim invalidation.

Kia 7-Year Warranty​

• Duration and Mileage: 7 years or 100,000 miles, whichever comes first. Unlimited mileage for the first 3 years.
• Coverage:
  • Covers manufacturing or material defects across mechanical and electrical components (e.g., engine, transmission, steering, gearboxes).
  • Lithium-ion battery in EVs/hybrids covered for 7 years/100,000 miles (8 years for EVs registered after 1 Jan 2024) if capacity falls below 70%.
  • Paintwork: 5 years/100,000 miles.
  • Anti-perforation: 12 years with no mileage limit (requires inspections every 12 or 24 months, depending on model).
  • Consumables (e.g., wiper blades, bulbs, filters, brake pads) covered for 2 years/unlimited mileage against manufacturing defects.
  • Audio/navigation systems: 3 years/60,000 miles.
• Exclusions:
  • Tyres, normal wear-and-tear items beyond 2 years.
  • Damage from misuse (e.g., overloading, racing), environmental factors (e.g., acid rain, stone chips), or non-Kia parts/repairs.
  • Servicing must follow Kia’s schedule, and only recommended fuels/lubricants used, or claims may be rejected.
• Transferability: Fully transferable to new owners, enhancing resale value.
• Special Conditions:
  • Taxis/private hire: 7 years/100,000 miles if registered as such; otherwise, 60,000 miles.
  • Covers parts and labor for warranty claims across Europe, unlike MG’s UK-only limitation.
• Real-World Experience: Anecdotal reports suggest Kia generally honors claims efficiently (e.g., replacing ball joints, radiators, or springs) with minimal quibbles, though some delays or disputes can occur.

Key Differences​

Aspect	MG4 Warranty	Kia Warranty
Mileage Limit	80,000 miles	100,000 miles (unlimited for first 3 years)
Battery Coverage	8 years/100,000 miles (70% capacity)	7 years/100,000 miles (8 years for EVs post-2024)
Paint Coverage	3 years	5 years/100,000 miles
Anti-Perforation	7 years (annual inspections)	12 years (inspections every 12/24 months)
Wear-and-Tear Items	12 months/15,000 miles	2 years/unlimited mileage
Geographic Coverage	UK only	Europe-wide
Taxi Coverage	12 months/20,000 miles (petrol); 3 years/60,000 miles (EV)	7 years/100,000 miles (if registered)
Claim Reputation	Some scrutiny and dealer variability	Generally reliable, fewer disputes

Analysis​

• Kia’s Advantage: Offers a higher mileage limit (100,000 vs. 80,000), longer paint and anti-perforation coverage, and Europe-wide claim support. Its 2-year coverage for consumables is more generous than MG’s 12 months. Real-world feedback suggests Kia’s warranty process is smoother and more reliable.
• MG’s Advantage: Slightly better battery warranty (8 years standard vs. Kia’s 7 or 8 years depending on registration date). More affordable vehicles like the MG4 may make the warranty a stronger value proposition despite stricter limits.
• Criticism: MG’s warranty has been called misleading by some due to limited coverage for components like the infotainment system and wear-and-tear items after 12 months. Kia’s warranty is seen as more transparent and comprehensive.

Conclusion​

Kia’s 7-year warranty is generally superior due to its higher mileage cap, broader geographic coverage, longer paint and anti-perforation terms, and better reputation for claim handling. The MG4’s warranty is still competitive, especially for EV buyers with its 8-year battery coverage, but its UK-only limitation and stricter terms make it less flexible. For peace of mind, Kia’s warranty is likely the better choice, but MG’s lower vehicle cost may balance this for budget-conscious buyers

Could you please tell us the source of this information, and the comparison?

 

[fshuk1]

Hmmm... I don't think the way forward for forums of people with common interests is for members to simply paste some random AI generated summaries. If we want AI we can find it ourselves. What is more useful is having contributions of real-life experiences or thoughts of those members.

Everything is relative. The original post is saying he is not buying an MG because of the warranty. If the MG as-it-is was better than any other 7 year warranty, would he complain? So the important thing for someone considering buying is "comparison". When you have bought an MG then you want to know how others have experienced the warranty. That is another forum entry.

Oh by the way I apologize taking 30s of your time reading that post. Will not happen again.

 

[fshuk1]

Could you please tell us the source of this information, and the comparison?

I use many AIs. The rate at which they are improving is frightening. This one is from GROK. If anyone is interested I can help more with going up the learning curve.

 

[Tig170]

... it all still looks very good to ourselves. 7 years for the major components is still very good, albeit you have to get it serviced in accordance with the MG service schedule, but its still only £13/month and gives us full AA cover... not sure what the problem is here

 

[dicky ticker Dave]

My so has just brought a 6 month old mini with 2.5 K miles on the clock it has the balance of the 3 year warranty and 7 year battery guarantee so MG has as good as the Mini if nota lot better.

 

[Tuareg]

Yep, the MG warranty is better than most.

 

[Everest]

Could you please tell us the source of this information,

I use many AIs. The rate at which they are improving is frightening. This one is from GROK. If anyone is interested I can help more with going up the learning curve.

The issue for me and, I suspect others, is that AI is simply gleaning information from the web without any "knowledge" of what is generating. The likes of ChatGPT, or any self-learning AI system, have no inherent understanding or concept of an "MG" or a "warranty". Sure they can be used to quickly summarize wads of information from the internet, but that is it. A summary of pre-written stuff, with no intelligence of what it is generating.

And, more importantly, no provenance as to the source of the information.

Re GROK... Wikipedia says... "Grok is a generative artificial intelligence chatbot developed by xAI. Based on the large language model of the same name, it was launched in 2023 as an initiative by Elon Musk. The chatbot is advertised as having a "sense of humor"

Not sure I want to read content from a chatbot that has a sense of humor and run by Musk - but maybe I am just too old for this latest fad

Oh by the way I apologize taking 30s of your time reading that post.

No apologies needed - I'm happy to decide what time I spend reading whatever

 

[Rom]

Is there such warranty info for european cars as well? Is it the same as UK or any difference?

One thing i've had an issue in my case was with the servicing intervals. I was under the impression, that it's 2years/24kkm. Dealer claims it's every year, which seems really odd. Mine never had a service and is now a bit over 2 years old (bough used from a different country).

The warranty in Ireland is almost the same, except it's for 150,000kms.

 

[JonnyG]

IMHO the "proof of the pudding" with regard to any warranty comes when you actually need to make a warranty claim and how it is dealt with by the dealer and brand at that time .

 

[David wasting time]

For those interested the Australian 10 year warranty details can be found here; 10 Year Warranty

Just like any warranty or insurance, written in their favour not yours, nothing special going on though.

I don’t think I’ve ever seen a warranty that doesn’t let the company squirm their way out of some responsibility.

well unless i am reading the australian web site wrong there is NO exclusions for infotainment, convenience systems and driver aids in Australia ???

 

[salty]

well unless i am reading the australian web site wrong there is NO exclusions for infotainment, convenience systems and driver aids in Australia ???

David. To the forum

 

[tsedge]

Most warranties have exceptions and exclusions, so it pays to read the small print before depending on it.

I know from experience that:

- MG only do fault investigations for free for the first 3 months of ownership, so you can be charged for fault diagnosis after this period (now some garages will eat the cost and not charge you, it depends).

- Interior materials are only covered for 12 months. My driver's seat material has split and it isn't covered. Also my footrest broke after 18 months and I had to pay for a replacement.

- Various other items are only covered for 24 or 36 months.

- The core powertrain is well covered for the full period.

On balance, MG's warranty has more exclusions and limitations than many, I think that is fair comment, but it is completely false to say that others don't have exclusions: they do.