Zappi Lock Error...

[LilithBearsMG4]

Hi all,

My Zappi charger keeps displaying a “lock error” and then refuses to charge the car, even though it had already been charging for around 30 minutes before the fault occurs.

An engineer has already been out a couple of months ago and replaced some components on the front of the unit, but the problem has now returned (after it initially worked fine following the engineer visit until now).

Has anyone else experienced this or know what might be causing it?

 

[Tight Git]

Try to eliminate all possible errors - if possible try another EV with the Zappi and see if it still happens, does your car charge on other AC chargers eg granny and public AC (exactly which model MG4 do you have and does it have a rear wiper?).

 

[Jomarkh]

Hi all,

My Zappi charger keeps displaying a “lock error” and then refuses to charge the car, even though it had already been charging for around 30 minutes before the fault occurs.

An engineer has already been out a couple of months ago and replaced some components on the front of the unit, but the problem has now returned (after it initially worked fine following the engineer visit until now).

Has anyone else experienced this or know what might be causing it?

Is this on an untethered Zappi?

 

[LilithBearsMG4]

Is this on an untethered Zappi?

What does that mean?

 

[LilithBearsMG4]

Try to eliminate all possible errors - if possible try another EV with the Zappi and see if it still happens, does your car charge on other AC chargers eg granny and public AC (exactly which model MG4 do you have and does it have a rear wiper?).

Don't have another EV to try. It works fine with other chargers yes. And it's the type without the wiper. 23 plate.

 

[siteguru]

What does that mean?

It means a Zappi charge point with a socket, into which you plug your own Type 2-Type 2 cable. As opposed to a tethered one which has a cable permanently wired in.

 

[Tight Git]

If it's working fine on the granny charger then it's not a problem with the car and probably is the Zappi. The early long range model (without the rear wiper) has problems with the CCU failing but that would stop with the granny as well.

Have you tried Myenergi to see what they say - they are normally pretty good!

 

[Jomarkh]

What does that mean?

It could be a faulty cable. The PP wire is a lot thinner than the L,N and E wires so can fracture.