Zappi Lock Error...

LilithBearsMG4

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Lincolnshire
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MG4 SE LR
Hi all,

My Zappi charger keeps displaying a “lock error” and then refuses to charge the car, even though it had already been charging for around 30 minutes before the fault occurs.

An engineer has already been out a couple of months ago and replaced some components on the front of the unit, but the problem has now returned (after it initially worked fine following the engineer visit until now).

Has anyone else experienced this or know what might be causing it?
 
Try to eliminate all possible errors - if possible try another EV with the Zappi and see if it still happens, does your car charge on other AC chargers eg granny and public AC (exactly which model MG4 do you have and does it have a rear wiper?).
 
Hi all,

My Zappi charger keeps displaying a “lock error” and then refuses to charge the car, even though it had already been charging for around 30 minutes before the fault occurs.

An engineer has already been out a couple of months ago and replaced some components on the front of the unit, but the problem has now returned (after it initially worked fine following the engineer visit until now).

Has anyone else experienced this or know what might be causing it?
Is this on an untethered Zappi?
 
Try to eliminate all possible errors - if possible try another EV with the Zappi and see if it still happens, does your car charge on other AC chargers eg granny and public AC (exactly which model MG4 do you have and does it have a rear wiper?).
Don't have another EV to try. It works fine with other chargers yes. And it's the type without the wiper. 23 plate.
 
If it's working fine on the granny charger then it's not a problem with the car and probably is the Zappi. The early long range model (without the rear wiper) has problems with the CCU failing but that would stop with the granny as well.

Have you tried Myenergi to see what they say - they are normally pretty good!
 

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