Zappi Octopus Intelligent Go

[Mossup77]

Apologies in advance if this is already explained elsewhere... i just can't find it. Ive recently had the Zappi installed by Octopus and have signed up for Intelligent Go. Ive done the usual and made sure all the schedules etc are turned off on the Zappi app. Unfortunately when i plug in my charger im given a smart charging schedule by Octopus, however the Zappi doesn't seem to stick to those times and just charges earlier and then continues to charge. It does not stop at all like the schedule would suggest. Ive reached out to Octopus who have yet to get back in touch. It seems like the schedule isnt being read by the Zappi. Does anyone have any similar issues or ideas what maybe wrong. Thanks in advance.

 

[Ian Key]

Have you asked the question on the myenergi community site?

myenergi

The place for myenergi customers, supporters and fans to meet, discuss, provide feedback and share ideas

myenergi.info

Also ask on the General Chat Forum to get a wider audience as it's not MG4 specific.

General Chat Forum

Talking about anything you want

www.mgevs.com

 

[Mossup77]

I wasn't aware of that, thank you.

 

[dwoop]

That sounds like what happens with the Ohme on IOG - The overnight slot is fixed and the worse case scenario for charging is you only get this (which is ample). However, depending on the general supply and demand of electricity in your area, you will be given random slots at other times at 7.5p, so your car may show short bursts of charge IF IT IS PLUGGED IN. I had a couple in the evening yesterday. The good thing for you is the WHOLE HOUSE gets the 7.5p electricity at this time

Have you joined the Facebook group “Zappi integration with intelligent Octopus Go”. Maybe post question there? The equivalent Ohme group has been really useful getting schedules and options set up correctly for anyone with a problem.

 

[Mossup77]

I'll have a look now, thanks for the reply.

 

[Tight Git]

That's a screenshot from my Zappi having plugged in about an hour ago. All schedules have been removed in the car and in 3 months I've only had one failed charge. Plug in having set the % to add and the time it needs to be done and it's normally set within about 30 seconds.

 

[Mossup77]

Great, thank you.

 

[benflugel]

I have the same setup and my zappi is the similar. I have it set to manual and the slider up to 100% in eco+ mode.

No issues here.

You can see the status of your integration with Octopus on the myenergi website (not app).

 

[Mossup77]

Where would i find that? Thanks in advance.

 

[DevonMG4]

myenergi account

myaccount.myenergi.com

 

[Mossup77]

Perfect thanks for your help.