ZS EV 2022 won’t start

[lorange]

Says its cable connected when it isn’t (not recognised) + shows a low-voltage battery charging system malfunction warning.
Just happened randomly last night: The car turns on, everything seems fine but it won’t drive and prompts a message that it is plugged in but the connection isn’t recognised (it’s not and wasn’t plugged in) as well as showing an indicator of low-voltage battery charging system malfunction warning (not flashing) and a Power System Malfunction Warning. Any clue as to what might be at fault here?

 

[Robf]

Possible 12v battery problem, might need replaced. Try disconnecting the negative battery connection for 10 mins then re-connect (re-sets car). If still a problem then suspect your 12v battery needs replaced.

 

[Alb]

Checking the battery voltage would be a good first move if you can.
One thing common between EV and ICE cars is that a low 12V system causes all sorts of spurious errors and warnings.

 

[lorange]

Disconnecting the negative for 10 minutes did not work. Neither did giving the battery a boost. I also notice that when turned on there’s a rapid clicking sound coming from somewhere well behind the steering wheel.

 

[Robf]

I think then its a vist to the garage I am afraid

 

[N2STY]

Remember you have free AA\MG assist

 

[lorange]

Remember you have free AA\MG assist

Thanks, I’m aware. Doesn’t help much currently when the dealership is closed from today until Tuesday because of Easter though

 

[N2STY]

Thanks, I’m aware. Doesn’t help much currently when the dealership is closed from today until Tuesday because of Easter though

The AA is 24\7 may just need a code reset

 

[Lovemyev]

The clicking noise is probably a relay chattering and trying to fully engage.
This type of symptom can suggest a weak / failed 12 volt battery.
Can you get the 12 volt battery drop checked by a local garage.
Or the AA can do this for you !.
They can install a new battery if this is the problem and clear any codes at the same time.

 

[Gadget Geek]

Agree with previous comments; clicking noise is a solenoid which hasn't got enough current to engage. Sounds like the 12 volt is knackered, and even a charge won't help if it's damaged.

 

[pollenface]

I'd be curious to know the battery voltage.

 

[Susanna]

The AA might take some time - @lorange is in Iceland. Hopefully there is a good breakdown service available.