Bluetooth bug, pairing constantly

[Eber]

ohhhh R33! Shiny!

I'm actually happy with it. It did improve the user interface and got rid of a few bugs.

 

[AdamskiEM]

Awesome, now just to find a dealer who actually knows how to update it..

 

[Goldie007]

we are having issues with android auto and bluetooth. when using AA it connects ok on one phone but another phone it just keeps disconnecting. These cars seem to have a lot of bugs in the software

 

[Eber]

Awesome, now just to find a dealer who actually knows how to update it..

Any one should be able to?

 

[AdamskiEM]

Any one should be able to?

should being the important word there

 

[juanxu]

On Wednesday I get the R33 and for now everything is still working so I think that the Bluetooth problem was solved.

 

[Eber]

On Wednesday I get the R33 and for now everything is still working so I think that the Bluetooth problem was solved.

Mine hasn't unpaired for over one week now. I'm very confident that it's ok with R33.

 

[juanxu]

Hello!! Yes after a week and a half , I can confirm that R33 solve the bluetooth problem. One less thing

 

[Tommasov]

Scheduled the R33 update for the next 24 march at my dealer. They said there is a nav update as well.

 

[Sloucher]

Scheduled the R33 update for the next 24 march at my dealer. They said there is a nav update as well.

@Tommasov did you have to ask your dealer to raise an issue with MG about the update? My local dealer says they need permission from MG to update from r30 to r33, so I'd need to make a complaint first.

 

[Tommasov]

@Tommasov did you have to ask your dealer to raise an issue with MG about the update? My local dealer says they need permission from MG to update from r30 to r33, so I'd need to make a complaint first.

They didn't tell me anything about the permission from MG, I will let you know! I'm updating from R24

 

[tsedge]

@Tommasov did you have to ask your dealer to raise an issue with MG about the update? My local dealer says they need permission from MG to update from r30 to r33, so I'd need to make a complaint first.

This will be about who pays. Your dealer will want MG to pay them to do the upgrade as a warranty item rather than swallow the cost themselves.

 

[AndyL61]

At the moment my Trophy is almost fault free. I say almost because it keeps unpairing my Android phone. The really annoying thing is it doesn't do it all the time . It can be ok for 4 or even 5 days then loses pairing for a couple of days . My software version is R33. Dealer aware but not offered a fix yet.

 

[tsedge]

At the moment my Trophy is almost fault free. I say almost because it keeps unpairing my Android phone. The really annoying thing is it doesn't do it all the time . It can be ok for 4 or even 5 days then loses pairing for a couple of days . My software version is R33. Dealer aware but not offered a fix yet.

Ours, collected yesterday, is R33. The interface is pretty snappy, faster than when we first tested a demonstrator.

 

[Tommasov]

I disabled audio/music Bluetooth and leaved only calls and phonebook (bluetooth permissions in my phone settings). No unparing since yesterday, i don't know. Lets see how it goes in the next days

 

[BrianthatiscalledBrian]

We collected our new MG4 6 days ago, it has entertainment system software R24 (!) so guess what, yes the phone pairing doesn't work. Another thing to add to the dealer snagging list.

 

[Tommasov]

I disabled audio/music Bluetooth and leaved only calls and phonebook (bluetooth permissions in my phone settings). No unparing since yesterday, i don't know. Lets see how it goes in the next days

R24. No way, after few days the the problem still present. It seems random.

 

[AdamskiEM]

Mine disconnected yesterday after being fine for a week… guess R33 isn’t a full fix after all

 

[drugrunner]

I have R33 in the UK. Collected car 1wk ago. Also have same issue with having to keep pairing and multiple versions of MG appear in my phones Bluetooth list. Could it be the Telecommunications E32 version?

 

[Eber]

I have R33 in the UK. Collected car 1wk ago. Also have same issue with having to keep pairing and multiple versions of MG appear in my phones Bluetooth list. Could it be the Telecommunications E32 version?

I have the exact same version (see previous page) and it works absolutely flawless since the update.