First Service Paperwork

[dougn]

A lot of us will be having (or had ) their first service. After mine last week, I asked for a copy of what was done and I was told that it is all on line. I haven’t a problem with this but I cannot find out how to access this information. For that matter neither can the man on their service desk. He is meant to be looking into it but has not come back to me. Any body any ideas?

 

[Alb]

I had a printed copy of a COL with my service. Not exactly difficult for them to do.
This is the MG4 version:

 

[Ian Key]

Try going to User manuals

Enter your VIN (Use uppercase letters not lowercase)

You can see and download your owner's manuals and service record.

I haven't had mine serviced yet so can't be sure the service record will be filled in.

 

[Tig170]

I had a printed copy of a COL with my service. Not exactly difficult for them to do.
This is the MG4 version:

Thanks for this, apprechiated : Anyone got their HV battery SOH value after their 1st service?

 

[wandle MG4 trophy]

Thanks for this, apprechiated : Anyone got their HV battery SOH value after their 1st service?

Got my SOH when the car went in for a battery software update. Car is 10 months old, 4k on the clock and SOH is 100%.

 

[PeteC]

Thanks for this, apprechiated : Anyone got their HV battery SOH value after their 1st service?

Yes - my battery was at 99% SOH after a year, approx 9500 miles.

 

[Swampy]

Just had my first service today. SOH 95% after 12 months 4300 miles.
I would say 90% of my charging is done at home with 10% been rapid charging.
My understanding is this is normal for this battery type and not too concerned about it, but will be interesting to see what it is next year. I don’t expect it to drop another 5% next year.

 

[Rolfe]

Just had my first service today. SOH 95% after 12 months 4300 miles.
I would say 90% of my charging is done at home with 10% been rapid charging.
My understanding is this is normal for this battery type and not too concerned about it, but will be interesting to see what it is next year. I don’t expect it to drop another 5% next year.

How often do you let the battery balance at 100% charge?

 

[Swampy]

I let them balance every charge at home. So at least once a week.

 

[Rolfe]

Not that then.

 

[tsedge]

Just had my first service today. SOH 95% after 12 months 4300 miles.
I would say 90% of my charging is done at home with 10% been rapid charging.
My understanding is this is normal for this battery type and not too concerned about it, but will be interesting to see what it is next year. I don’t expect it to drop another 5% next year.

Bear in mind when making comparisons that LR and SR cars behave differently.

The LR car NMC battery has upper and lower buffers (unused charge capacity) to protect the battery from extremely high and low SoC, which can cause harm. Over time these buffers are typically reduced as the battery ages to help maintain overall capacity. Therefore for the first few years it is normal to see very little degradation, but in later years it can become more apparent once the buffers are depleted.

The SR car LFP battery has no buffers, 100% is always usable, plus it has a tendency to lose a few percent of the overall capacity in the first year (which is noticeable as there's no buffer to mask it) and then has a very flat curve which means it will deteriorate very little in subsequent years - lasting considerably longer than the NMC chemistry in typical usage.

What people are reporting here is consistent with their battery type and normal expectations, including yours.

 

[siteguru]

I'm fully expecting my SoH (when it gets scanned again on 03-Jan-24 because they can't find the original service paperwork) to be around the 95% mark. Anything higher will be a bonus.

 

[dave99]

Thanks for this, apprechiated : Anyone got their HV battery SOH value after their 1st service?

I also got a printed copy of the completed checklist, and a little business card with MG Assist extension details. HV Battery SOH was 100% after 8500 miles (Trophy).

The online service record mentioned above is just a pdf of a blank service record - nothing completed automatically

 

[Deleted member 14300]

Wonder what the vehicle protection kit is ?

 

[dave99]

Wonder what the vehicle protection kit is ?

plastic seat/floor coverings I think while the mechanics are in the car