Heating not working

[haico]

I just checked all the fuses in the front box but with no success (would have been to easy anyway). So I now ordered an OBD dongle to check if there are any error codes (should arrive tomorrow). My service appointment is on the 18th of December.

Out of sarcasm I renamed my car from microwave to refrigerator.

I checked the fuses too, to obvious. No name for my car, but its very COOL

 

[jamakr4]

Just checked my error log via OBD and I actually had some errors. So I cleared them, let the car sit for a couple hours and took it for a drive and also messed with some settings in the AC menu but nothing showed up. I really believe it’s an issue with the software - therefore the hardware works fine the software just isn’t activating the heater. The MG infotainment software really only is an android phone running an app launcher and every feature is its own app. The factory reset just resets the app launcher but not the apps then selves. I think a complete redeployment of the software should fix it.

 

[jamakr4]

The heating of the MG4 from 2023 is not working, cooling with airco works good. Went to the dealer, they gave me a car for 1 or 2 days to fix it, but after 10 (TEN!) months they gave up, they tried everything but could not fix it. Bought the car 9 months old, it was imported, but guarantee from MG for 7 years was no issue. They say the car was imported from outside the EU and therefore no guarantee. What to do now??

Maybe this is helpful for your case (to understand what MG is actually doing in their service centers and what they do if they encounter certain errors/behavior : http://www.siteguru.co.uk/MG4/Manuals/

(Seems to be mostly official stuff from SAIC/MG regarding repair and other stuff for service technicians).


Guided Fault FindingSymptom Based Diagnosis: http://www.siteguru.co.uk/MG4/Manuals/MG4 EV UK Guided Fault Finding Phenomena Based Diagnosis v1.02.pdf

Guided Fault Finding – DTC: http://www.siteguru.co.uk/MG4/Manuals/MG4 EV UK Guided Fault Finding DTC Support v1.02.pdf

 

[haico]

Maybe this is helpful for your case (to understand what MG is actually doing in their service centers and what they do if they encounter certain errors/behavior : http://www.siteguru.co.uk/MG4/Manuals/

(Seems to be mostly official stuff from SAIC/MG regarding repair and other stuff for service technicians).


Guided Fault FindingSymptom Based Diagnosis: http://www.siteguru.co.uk/MG4/Manuals/MG4 EV UK Guided Fault Finding Phenomena Based Diagnosis v1.02.pdf

Guided Fault Finding – DTC: http://www.siteguru.co.uk/MG4/Manuals/MG4 EV UK Guided Fault Finding DTC Support v1.02.pdf

Ik vrees dat ik hier niet veel van snap, maar ik snap wel dat dit de weg is die de monteurs van MG moeten lopen om tot een oplossing te komen. Neem aan dat ze dit hebben gedaan en na 10 maanden hebben opgegeven. Deze kwestie is inmiddels geëscaleerd tot een rechtszaak, helaas, want dat kost hoop geld en tijd.

 

[siteguru]

Please post in English - it is a forum requirement.

Google says:

I'm afraid I don't understand much of this, but I do understand that this is the route MG's mechanics have to take to find a solution. I assume they did this and gave up after 10 months. This matter has now escalated to a lawsuit, unfortunately, because that costs a lot of time and money.

 

[haico]

I'm afraid I don't understand much of this, but I do understand that this is the route MG's mechanics have to take to find a solution. I assume they did this and gave up after 10 months. This matter has now escalated to a lawsuit, unfortunately, because that costs a lot of time and money.