Help! My ZS EV 2023 won't charge

[hgrovewhite]

Still having problems with my charger interface so I have tried setting up the MG App. When I try to bind the car to. my phone with the QR code it tells me that I can't because it is already bound to the phone of a previous owner and that I can't unbind it without their permission. I bought the car 18 months ago. Could it by the case that my problems are caused by another phone controlling my charging schedule?

 

[Gadget Geek]

Could it by the case that my problems are caused by another phone controlling my charging schedule?

Yes. You need to unbind the previous user. I believe it takes 72 hours. If you search the forum you will find the instructions on how to do it.

 

[hgrovewhite]

Many thanks, I think this might have been the cause. I didn't think I needed to bother with the app myself but I had no idea another phone might have been in charge of my car!