How to reset infotainment screen

[dawson2099]

Radio stopped playing. I can select stations but nothing from speakers. Navigation audio ok. How do i reset infotainment screen?

 

[siteguru]

Press and hold the physical Home button (underneath the screen) for 10+ seconds then release.

 

[dawson2099]

Thanks. I'm the passenger. Real time help. Appreciated
Still no sound from the radio. Aerial issue in Devon?

 

[emmrecs]

DAB or FM?

 

[WonkoTheSaneUK]

Check what source is selected. It may be trying to play music from a phone with none on it.
Alternatively, if the driver has pushed the right steering wheel thumbstick in, it will mute the radio.

 

[dawson2099]

Neither. Sporadic sound from original station although I have selected another. Just going to stop and will check the mute button

 

[WonkoTheSaneUK]

Just going to stop and will check the mute button

No need. Just have the driver press the thumbstick again.

 

[siteguru]

I think resetting the head unit is best done when you're stopped anyway.

 

[Themist0]

Out of interest, will resetting the info screen delete my saved / favourite radio stations?

 

[siteguru]

I think so.

 

[JDMB]

Out of interest, will resetting the info screen delete my saved / favourite radio stations?

It did reset mine this other day. I took a photo of them before though so easy to set back up.

 

[dawson2099]

Stopped and retried. Speakers OK since I can access Amazon music. I can select radio stations but nothing playing. Toggled the RHS switch to no effect. Puzzled.

Reset and got screen message USB Disk identification failure. Nothing plugged in and still no radio output. Back to the dealer I think.

 

[Ian Key]

Reset and got screen message USB Disk identification failure. Nothing plugged in and still no radio output. Back to the dealer I think.

Just a stab in the dark. Try putting in a USB stick with some mp3s on it and see if that clears the problem.

 

[frb123]

Stopped and retried. Speakers OK since I can access Amazon music. I can select radio stations but nothing playing. Toggled the RHS switch to no effect. Puzzled.

Reset and got screen message USB Disk identification failure. Nothing plugged in and still no radio output. Back to the dealer I think.

I appear to be having this same issue. Can you share how it was resolved? ??? Thanks in advance

 

[dawson2099]

Unresolved. Back to dealer in a couple of weeks.

I appear to be having this same issue. Can you share how it was resolved? ??? Thanks in advance

It appears that amazon radio stations require an upgraded subscription, hence unavailable.

 

[frb123]

Unresolved. Back to dealer in a couple of weeks.


It appears that amazon radio stations require an upgraded subscription, hence unavailable.

Not what I was hoping you'd say..!

Just noticed this is on MG4 - I am having same issue but in ZSEV LR 22 plate. Fine since last Oct up until today!

 

[Themist0]

FYI, I had the blank infotainment screen problem the other day when I got in the car, I held the home button for several seconds ( glad I’d read these post when I first got the car). I’m on R33 and it didn’t loose my saved radio stations but it did set the charge limit back to 100%, which I only realised after my car fully charged overnight ( Trophy - so only charge up to 80% normally). Worth checking if you have to reset the screen.

 

[Dncan29]

Having the same problem here. MG5 Trophy, no sound from DAB or FM radio - Android Auto is fine. Radio seems to tune fine and picks up stations, there's just no sound. Really bizarre.
Resetting the radio hasn't had any effect.