thowi02
Standard Member
Registered with email (phone attempt didnt work) but when trying to bind, the security code does not arrive in email after the QR scan. What will change if I do a factory reset?
Thanks I assumed it was a code sent to email .Now ok.Security code? I don't remember previous videos mentioning that one would be sent - just that you have to set up your own security code.
So when you unbind a car from within the app, you're actually unbinding the car from the account? If yes, I wonder why the unbind action needs the original phone to do the unbinding? (Maybe it's a security thing in case someone hacks your account login details).The answer is yes. Once the car is bound to an account multiple devices can log on to that account but only one device can be active, it will log other devices out. It is the account that controls the communications the bind is purely for set up.
Based on what you say I should be able to access my car using the same account details from my new phone, however that doesn't work in my case. New phone, same account, no access to car.It does not need the original phone...that was just an instrument to set it up, you can bin it if you want. Think how often some people upgrade their phone. The account is the key. You are not unbinding the car when you logout or are logged out, just the account on that device is not active with the car any more.
Before moving the car on it is recommended you delete the account so the next owner can repeat the process. Don't know the exact details because I ain't got it yet but If not done the dealership has to do it according to my research.
Does that make sense?
Alan
Muz you tried your old phone before you sent it away and that could log in but no longer communicated with the car...is that correct. That was used to bind but still wouldn't work?Based on what you say I should be able to access my car using the same account details from my new phone, however that doesn't work in my case. New phone, same account, no access to car.