MG IM6 information & reviews

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Decided to contacted MG customer support about the shortfalls being highlighted (maybe if more ask the question we may hear if they recognise there are problems……) [email protected]

As the title states, I was intending to buy an IM6 but very concerned about the defects/faults being highlighted by current owners:

a. Apparently there are no OTA updates atm.
b. Auto headlights do not work
c. Auto dim of the displays does not work
d. Phone cooling does not work
e. DAB radio is very poor (seems to use FM far more than normal
f. Auto lane change not working
g. Seat massage only works for about 2 sec
h. Key supplied is dreadful. Too large and cannot be attached to a key ring.

This list is not exhaustive but is significant enough to make other cars more attractive.

Are there any plans to fix these faults?
 
a. Didn't someone here say they got changes in the scenes after the car was delivered, by remote
b. Don't know
c. Don't know.
d. Don't know.
e. Had no problem with DAB+ reception on 3h drive. Not in UK tho.
f. Tried it multiple times, it worked as intended on both IM5 and IM6 (LHD cars)
g. It worked flawlessly (LHD car)
h. Not really a big problem eh?
 
Decided to contacted MG customer support about the shortfalls being highlighted (maybe if more ask the question we may hear if they recognise there are problems……) [email protected]

As the title states, I was intending to buy an IM6 but very concerned about the defects/faults being highlighted by current owners:

a. Apparently there are no OTA updates atm.
b. Auto headlights do not work
c. Auto dim of the displays does not work
d. Phone cooling does not work
e. DAB radio is very poor (seems to use FM far more than normal
f. Auto lane change not working
g. Seat massage only works for about 2 sec
h. Key supplied is dreadful. Too large and cannot be attached to a key ring.

This list is not exhaustive but is significant enough to make other cars more attractive.

Are there any plans to fix these faults?
Hi Mike
Decided to contacted MG customer support about the shortfalls being highlighted (maybe if more ask the question we may hear if they recognise there are problems……) [email protected]

As the title states, I was intending to buy an IM6 but very concerned about the defects/faults being highlighted by current owners:

a. Apparently there are no OTA updates atm.
b. Auto headlights do not work
c. Auto dim of the displays does not work
d. Phone cooling does not work
e. DAB radio is very poor (seems to use FM far more than normal
f. Auto lane change not working
g. Seat massage only works for about 2 sec
h. Key supplied is dreadful. Too large and cannot be attached to a key ring.

This list is not exhaustive but is significant enough to make other cars more attractive.

Are there any plans to fix these faults?
Hi Mikejs
Would be good to hear if they reply to you, specifically regarding OTA and headlight dimming / dab radio.
Hopefully we will all get updates soon
 
OTA updates are due to be trialled with the IM cars in the UK in spring 2026. OTA updates work in China/asia already.

That does not hold up dealer-fit updates which could come out at any time.

It is relatively common for brand new MG models to arrive with some minor software functions not working. They usually issue software updates to fix these over the first few months of a new model's life.

If people are wondering why the software isn't 100% when the car has been out for a while in Asia, it is because the software gets completely reworked for European markets, so what you get software-wise is new.
 
Totally agree there are a lot of people saying they will never buy a Tesla because of Musk, yes his politics are questionable and he comes across like a Bond villain.
However as you say there are questionable politics within the Chinese government including alleged mistreatment of minority ethnic groups and ongoing threats to invade another sovereign nation.
As well as our own government staying they are a threat to national security.

If people slag of Musk and boycott Tesla the same reasoning should surely apply to Chinese goods, otherwise people are only being hypocrites
Yes. It is funny how people pick only certain people and causes to boycott: like Trump, Musk, Palestine, Russia and don't apply it consistently to people and places that are not in the news.

It is up to individuals to do whatever they think is best but I don't apply this kind of thinking myself.
 
Thank you for your insight.

re the key, maybe not a big problem but it is still a problem if you want your key with you. Personally, I will look to attached a ring to it...
I will look into attaching a ring to it myself, so I will do the same as you. But I don't see that as a problem and (among others possibly) a reason to not buy the car. The car is so good to drive that I can accept much shortcomings in other areas.
 
I will look into attaching a ring to it myself, so I will do the same as you. But I don't see that as a problem and (among others possibly) a reason to not buy the car. The car is so good to drive that I can accept much shortcomings in other areas.
It is the list of current shortcomings that are the issue not any individual one.
 
It is the list of current shortcomings that are the issue not any individual one.
I totally get it, being forgiving of short comings is all relative, they mg4 arrived with loads (some more than others) thankfully 3 years in most have been fixed, there are still some however but most people forgive the car as it is perceived to be a bit of a bargain.
Although the aftersales experience the wife had hasn't been fixed and is enough to put you off the brand.

The IM cars are totally different at that price point things should work (for the most part) as intended. I would be less forgiving off the car.

The big issue is aftersales and communication, even good dealers can be ham strung by MG UK
 
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