I sent 3 emails to MG UK and got 3 responses. On the last email I asked direct questions with yes/No answers. For instance: -
Is the order for my car on your system? Yes/No
Can I expect delivery of my car this year? Yes/No
- They confirmed car was on order.
- They advised within 8 months for a January order.
On the second email I asked why dealers were getting stock and March orders fulfilled, when orders are outstanding for customers who joined the waiting list in November last year. Got the following response: -
Our MG dealer networks are independent businesses which have their own management structure. We are unable to confirm how MG dealers manage their internal stock, such as if one of their customers may have cancelled an order, dealer demo orders, etc.
For accurate information regarding stock availability, it is best to speak to the dealer directly for confirmation also, MG Motor UK Ltd and our dealer network do not manage public information.
Although all is facing the same challenge in this industry, some manufacturers may even have much longer waiting time. As a brand, MG endeavours to deliver all customer orders as early as possible and fulfil customers' orders according to the order date, we are doing the best we can. A number of actions have been taken to enable us to prioritise the customer orders, such as petrol car sold orders only, dealer stock order restrictions, etc.
Was not the greatest answers but at least I have something to give to my dealer who is yet to see one LR car whilst MG Darlington apparently have two of my exact spec cars sat in their compound.
If enough of us complain then the MG UK will understand the level of frustration and maybe they can pass onto SAIC who will do some more production runs of cars to fulfil the orders.
My theory is full of holes but at least I am trying.