MG4 - Airplane mode / no data connection

[shiremail]

A few days ago I noticed that the MG iSMART App can't find my MG4. Yesterday I checked the car and it shows an airplane in the top right corner. Is there a setting that can cause this in the infotainment system? I also tried a forced reboot of the system (pushing the home button 30 sec.). No change.

I never had problems with the data connection as long as I had the car (summer this year).

 

[ReintjeWA]

Have you been flying with your MG4 lately, and maybe left it on airplane mode accidentally?

Jokes aside, I don't recall ever seeing the airplane symbol, but I wouldn't expect that to be the symbol MG uses to indicate a loss of signal..

 

[siteguru]

Left-field thinking ... does it suggest that the Privacy etc. tick boxes have lost their settings, so you'd need to go through and tick them again? (Maybe untick then tick).

 

[shiremail]

Have you been flying with your MG4 lately, and maybe left it on airplane mode accidentally?

Jokes aside, I don't recall ever seeing the airplane symbol, but I wouldn't expect that to be the symbol MG uses to indicate a loss of signal..

Funny....but how would you call that?

BTW: This is from the car. You can test this, by declining the privacy settings.

 

[shiremail]

Left-field thinking ... does it suggest that the Privacy etc. tick boxes have lost their settings, so you'd need to go through and tick them again? (Maybe untick then tick).

Yeah...it was the privacy settings. The signal bar is back again.

Now...I have another problem:

No data can be received (it seems). The clock is not synced and weather data can't be received.

I also receive an error when I try to access my MG account in the user section on the car. Of course the connection to the iSMART App is also not available.

Similar problems have been reported in another thread. I think I'll wait a few days and maybe try to call MG. Looks like a backend issue.