MG4 Issues After Software Recall update

[johnnyc]

Just had the software update for the locking in thing.

It wiped all settings for the car, which isn’t as big a pain as it could have been - but just tried to check the weather on the way home and that’s not working - not a huge problem - it just wondering if it’s anything I can sort out. Either I get the error message ‘can’t get the data’ or ‘activate the head unit’.

Also, I can’t log in to I smart on the car as it says Device ID does not exist. Although I’m logged into it on my phone and it knows my battery percentage and location.

And if I go to Mg touchpoint it doesn’t have my correct location (thinks I’m in Germany), and rescue call won’t work from the screen either.

I can set the preconditioning via the app and it works no problem. It’s all a bit weird.

Any ideas? ?

 

[siteguru]

Rescue call - that's empty in my iSMART app anyway. Anyone know what should be showing there?

Re. R33 ... the only other person here with that is @Eber, and he's in Germany (I think) ........ ?

 

[Ayoull]

Rescue call - that's empty in my iSMART app anyway. Anyone know what should be showing there?

Re. R33 ... the only other person here with that is @Eber, and he's in Germany (I think) ........ ?

 

[Eber]

Re. R33 ... the only other person here with that is @Eber, and he's in Germany (I think) ........ ?

Yes. In my case I'm fine with the car thinking I'm in Germany. ;-)

 

[siteguru]

Thanks - I had to Switch Country for that to get populated.

 

[DaWheel]

Hi, I have exactly the same problem with my MG4, can't log in in the car and having issues with the weather and sending trip to the car.
To be honest I was lucky that the car was working fine before the update (never had the locking issue) and now to have this bugs is really frustrating.
Anyone that found a solution? I'm gonna ring the dealership later today.
Thanks

 

[Techman211]

I have the same problem, since the R 59 update my weather screen permanently says Unknown and Wi-Fi hotspot will not work. Message when I try to refresh
states “implementation failed”

 

[DrPlokta]

I have the same problem, since the R 59 update my weather screen permanently says Unknown and Wi-Fi hotspot will not work. Message when I try to refresh
states “implementation failed”

There’s a workaround for the hotspot problem. You need to set the DNS server for your device to a public server like 8.8.8.8 or 1.1.1.1 instead of whatever value it gets from DHCP on the hotspot connection.

 

[Kithmo]

How to reactivate the MG4 head unit.

From the main screen, swipe left to the other screen and select “settings”

On the settings screen, select “system” from the list on the right hand side.

On the system screen, tap “Entertainment system” 5 times in quick succession,

this brings up a dialogue to enter a pin number.

Enter the pin number: 200519 this opens the Engineering mode page.

On the Engineering mode screen, select “Activate” on the right hand side this brings up another page. On the list on the left change “switch environment” from “/Current PP” to “/Current P” then exit that screen. Select activate again to check that the environment is still set to “/Current P” then select Activate at the top of the list then when it confirms activation, exit.

Note: WiFi must be connected to perform the above.

Exit engineering mode and go back to the main settings page and under activation the page should show the head unit as activated (blue). You can now activate the map underneath it if you haven’t already done so.