Hi All, I had a look through the comments but cant seem to find to much about Australian models, I have an Essence 64, running the SWI165 R11 software. Is there any update for this? It seems very out of date compared to the rest of the world and the dealer is no hope, they’ve said thats all there is.
My Essence 64 came with SWI165-R11, new from the dealership about 18 months ago. The R number is a lot lower than the European ones are but they don’t correlate like that, we are not 60-ish updates behind them.

@Corindikev didn't you get updates done in the last six months, or at least your last service? Which number did you end up on?
 
Hello everyone,

In my MG4 Luxury model car, I successfully completed the activation process as follows:

While connected to WiFi, I went to Settings → Software Version, tapped it 5 times to open the hidden menu, entered the code 200519, enabled the option on the right side, and then activated AVN and Map one after the other.

Anyone experiencing the same issue can perform the same steps.

The problem was occurring only when I used the phone’s mobile hotspot. When I connected to a regular (normal) WiFi network, the activation worked successfully and updated to Active AVN and Active Map.

Thank you to all MG4 owners who replied and helped.
Good to hear the issue was not coming from R73!
 
Maybe the issue come from TBOX and R73 ?
Your version is SNAKP04T3E and EU/UK version is SNAKPXXE32 (XX = 2 digits)

It doesn't seem R73 bring new things so revert to R71 if everything was working with this version.

Or maybe you need FICM MCU update or TBOX update to make everything working fine !?!
 
Maybe the issue come from TBOX and R73 ?
Your version is SNAKP04T3E and EU/UK version is SNAKPXXE32 (XX = 2 digits)

It doesn't seem R73 bring new things so revert to R71 if everything was working with this version.

Or maybe you need FICM MCU update or TBOX update to make everything working fine !?!

Changes were made to the Tbox units in the Comfort and Luxury model vehicles in Turkey. For vehicles sold in the Turkish market, the BTK registration process could not be completed on time, so the built-in e-SIMs were deactivated. An agreement was then reached with Vodafone Turkey, the e-SIM numbers were configured accordingly, and based on this information, the manufacturer SAIC issued a recall for the vehicles and replaced the Tbox units.

The new units came with version SNAKP04T3E, while the previous versions are the ones you mentioned.

Since the current infrastructure work is not yet complete, iSmart remote access is still not active in our vehicles. We have had the vehicles for some time, but the system has remained closed and inactive until now. A few vehicles are being used actively for testing purposes, and they are monitoring them to check whether there are any return errors or not.

In short, iSmart is not active in our vehicles, data loading has not been done yet, there is unfortunately no Turkish language option, and new model vehicles were not brought to the Turkish market due to the high ÖTV (Special Consumption Tax
 
Hello,

When I installed the R73 version on my car and entered the iSmart user information, it gave the following error. It also didn’t update the weather. The system performed the version license approval, but it didn’t perform the map approval either. Unfortunately, activation is not working. However, the map is actively working. The screen constantly shows the error: “does not have car info (10001)”.

My vehicle’s fıcm SIPS version is 59.5.2.0.

Additionally, isn’t this R73 version the global version? There is still no language selection option in our vehicles. The Turkish language option is not available, not even in the Luxury model. This makes using the vehicle very difficult. When a warning or information appears, we have to search on the screens. Since this issue is related to important vehicle situations, it creates a safety concern.

based on my only upgrade done(r59->r71,tbox, all ecu) & your pictures: your car "lost the gsm connection". just like mine. It took about 3(4?) days to restore by itself, wihout any intervention - i dare think, that in gsm network & there are settings that expire after a while (like dns or security tokens) and only then, when those expire the connection will be fully restored. how ever this is a speculation. you should go to settings - there is a setting like "online data entertaiment switch" - this one if active means gsm works
 
Hello,

When I installed the R73 version on my car and entered the iSmart user information, it gave the following error. It also didn’t update the weather. The system performed the version license approval, but it didn’t perform the map approval either. Unfortunately, activation is not working. However, the map is actively working. The screen constantly shows the error: “does not have car info (10001)”.

My vehicle’s fıcm SIPS version is 59.5.2.0.

Additionally, isn’t this R73 version the global version? There is still no language selection option in our vehicles. The Turkish language option is not available, not even in the Luxury model. This makes using the vehicle very difficult. When a warning or information appears, we have to search on the screens. Since this issue is related to important vehicle situations, it creates a safety concern.

based on my only upgrade done(r59->r71,tbox, all ecu) & your pictures: your car "lost the gsm connection". just like mine. It took about 3(4?) days to restore by itself, wihout any intervention - i dare think, that in gsm network & there are settings that expire after a while (like dns or security tokens) and only then, when those expire the connection will be fully restored. how ever this is a speculation. you should go to settings-
Yes ,it's great to see that there is no problem with R73.It would have been better if there was a Turkish language option as well.


can u go settings, last page and inspect MG touchpoint, do u notice anything new ?? I suspect (not sure) this is vechicleservice.apk - which is main modification in r73
 
Can anyone assist who is tech savvy regarding the status of Software versions.

As said car is Long Range (ER) Trophy/ Essence 77 kWh MY24. (Australian)

The car's LKA tends to come back on whilst driving (switched off to begin with )

I asked a dealer to update, they said no updates for the car.
I asked another dealer, they said they updated the infotainment system but since I've found it's still on the same version.

I dug into the Engineering Screens - Product info and grabbed screenshots of the versions of the Modules/Software.

Can anyone confirm if FCIM MPU MAJOR VERSION should say 'NA' ?! Also can anyone confirm that the version of Software seen in these following screenshots show that the correct versions for my model have been uploaded or and if there are any updates I did get or are still not done. Any understanding you can give will be most appreciated.
 

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Software related questions are best asked in this thread;


Just in case they don’t see this thread 🙂

Do you turn off LKA before or after you get the car into ready mode? Every time the car enters Ready mode most of these safety settings are reset to their default on state.
 
Software related questions are best asked in this thread;


Just in case they don’t see this thread 🙂

Do you turn off LKA before or after you get the car into ready mode? Every time the car enters Ready mode most of these safety settings are reset to their default on state.
Thanks for replying - can I move the post to that thread or should I just copy paste it again on that thread you think? With the LKA I disable it once in drive and seatbelted
 
Can anyone assist who is tech savvy regarding the status of Software versions.

As said car is Long Range (ER) Trophy/ Essence 77 kWh MY24. (Australian)

The car's LKA tends to come back on whilst driving (switched off to begin with )
I have that model. Mine had the software "updated to the latest version" on 26-10-2024 when we bought it "new" during the massive sale MG were having in late '24. It runs the same Entertainment System & Telecommunication version software as yours reports.

I've never bothered going into the Engineering screens for detailed individual software modules.

I've never bothered asking them to update the software or even if there is an update from that available here in Australia. There is no "fixed price" service to upgrade AFAIK. It works well enough for me to not be bothered about it.

ELK must be disabled after the system is in Ready mode. It will be re-enabled if you stop the journey, go into Park, and then re-enable Ready mode to continue.

I find the simplest way to disable ELK is to use the "pull down" menu. Do you know about it?

You need to be at the main Infotainment screen (not in Android Auto or CarPlay) and then "swipoe down" from the topright of the screen.

A drop down menu will be displayed that allows you to tap "Disable ELK".

Best wishes with the car. I love mine. Best car I've had since my Alfa Romeo 1750 Berliner back 45 odd years ago ;)
 
ElK enables again during driving no apparent reason - I switch it off with the swipe down menu just as you after seatbelted and it’s put in Drive
 
I have that model. Mine had the software "updated to the latest version" on 26-10-2024 when we bought it "new" during the massive sale MG were having in late '24. It runs the same Entertainment System & Telecommunication version software as yours reports.

I've never bothered going into the Engineering screens for detailed individual software modules.

I've never bothered asking them to update the software or even if there is an update from that available here in Australia. There is no "fixed price" service to upgrade AFAIK. It works well enough for me to not be bothered about it.

ELK must be disabled after the system is in Ready mode. It will be re-enabled if you stop the journey, go into Park, and then re-enable Ready mode to continue.

I find the simplest way to disable ELK is to use the "pull down" menu. Do you know about it?

You need to be at the main Infotainment screen (not in Android Auto or CarPlay) and then "swipoe down" from the topright of the screen.

A drop down menu will be displayed that allows you to tap "Disable ELK".

Best wishes with the car. I love mine. Best car I've had since my Alfa Romeo 1750 Berliner back 45 odd years ago ;)
LKA enables itself after driving some time seemingly at random - I switch it off using the same swipe down menu you use and do it while in drive and seatbelts on
 
ElK enables again during driving no apparent reason - I switch it off with the swipe down menu just as you after seatbelted and it’s put in Drive
Damn!

It shouldn't do that. Unfortunately I have no suggestion for what it might be caused by and what could resolve it :cry:

Did you buy it through a dealer? If so, I'd ask them to "fix" it, but they're not always that clued up.

If private, I'm afraid you could spend a lot of time and effort for little benefit. I wish I had better news.
 
Damn!

It shouldn't do that. Unfortunately I have no suggestion for what it might be caused by and what could resolve it :cry:

Did you buy it through a dealer? If so, I'd ask them to "fix" it, but they're not always that clued up.

If private, I'm afraid you could spend a lot of time and effort for little benefit. I wish I had better news.
Yeah Ive already spent more time without result with dealers - one said no updates then the next said they had updated the infotainment system but it shows the same version....now Im just fact finding - trying to find out exactly what versions we have here in Australia would be great to understand.
 

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