MG4 X Power Vibe/Hum 65 to 75mph

[siteguru]

Lesson learnt though ... next EV will be leased

What benefit does that give? Will it be cheaper or more expensive than PCP?

 

[LenEV2016]

What benefit does that give? Will it be cheaper or more expensive than PCP?

Leasing on certain EVs has some great deals, just depends on the current deals at the time

£1600 upfront, 4 years 8k year Trophy £270 a month. Puma Renault 5 Born all similar

 

[Chrisdriving]

Leasing is usually much cheaper, hunt the deals out.

Also you can usually buy the lease car at market / auction value at the end .

Leased my Model 3 for 3 years, lease cost was 18k during that time and i could have bought it off them for 19k, so 37k for a car that was 40k at the time and zero interest.
They take the full hit.

 

[JonnyG]

What benefit does that give? Will it be cheaper or more expensive than PCP?

Well it would have been far far cheaper for me to lease my Xpower.

I've lost over £14000 in depreciation in 18 months using PCP. Fortunately that loss is now capped by the optional final balloon payment.

That would give me the equivalent of around £777 to lease per month and that would get me a lot with no future VED to pay either !!

 

[Everest]

But for £20K you can buy an 18 month / 2 year old XPower with 10K on the clock. Then it's all yours - no balloon payment in 2/3/4 year's time.

 

[JonnyG]

But for £20K you can buy an 18 month / 2 year old XPower with 10K on the clock. Then it's all yours - no balloon payment in 2/3/4 year's time.

What's stopping you then ??

MG UK and its poor customer service, fob offs and dealerships are stopping me. I'd never buy an MG again, much as I love my Xpower . This 63 page thread is testimony to that if you read it all !!

 

[Everest]

What's stopping you then ??

Humm

 

[salty]

What's stopping you then ??

MG UK and it's poor customer service, fob offs and dealerships are stopping me. I'd never buy an MG again, much as I love my Xpower . This 63 page thread is testimony to that if you read it all !!

Agree, but if you get a good un and a good dealer. You're ok.
I know it's a bloody big IF, but perhaps worth a look.

 

[JonnyG]

............ You're ok........

Unless it goes wrong of course and MG UK won't repair it under warranty

 

[LenEV2016]

Agree, but if you get a good un and a good dealer. Your ok.
I know it's a bloody big IF, but perhaps worth a look.

The big if to add to that is the biggest one, have they cured the issue on newer cars or just done a good job masking it.

And as @Bricktop X PWR has mentioned is it possibly causing premature wear on components that could be close to or out of warranty then you have little to zero chance of MG UK stepping up and covering it.

They won't accept responsibility on nearly new cars no way will the cover 3 or 4 year older ones.
Amongst the worst after sales I've come across.

 

[Bricktop X PWR]

Sal right @JonnyG m8.

You are not alone.

If my rejection hasn't happened by September, I too, am the thick end of 15k down with 24K to settle the PCP.

Which I was going to do at the start of my ownership.

My X Power was going to be a 5 year car.

To make me feel better I'm looking at it as Roughly £625 cost per month, with zero money down. (Lease Deal)

I've certainly paid more per month in the past for a car.

Whatever happens, I will look back on my time with the X Power as an absolute performance bargain, the likes of which, I will be surprised if we ever see again.

I still highly rate the package overall, minus the obvious. (Obviously)

 

[unbornidentity]

So an update on my car as I’ve not been on here a while…

Santander called me and said they can’t do anything as MG said it’s not a fault. They incorrectly said I couldn’t reject it as it’s not a fault but a ‘characteristic’, even though I did so well within the 30 day period (which is locked in btw as everyone involved agrees I did).

I explained the situation and they then elaborated and said MG knows a document is in circulation but it isn’t a fault and is due to feedback from the road surface (which we all know is bollocks as the road surface make no difference). I then said MG are clearly lying as they wouldn’t have come up with such an elaborate fix for something that they intended by design. I also said if 30% of them spontaneity combusted would the finance company accept that as a characteristic; to which she said “I see your point but if MG say it’s not a fault we can’t do anything”. She did go on to say I could send them the document about the fault and they would assess it.

Anyway, for whatever reason my car is much better after they had it that two weeks and apparently did nothing to it (they definitely did but probably don’t want me telling people what it was). I had the tracking and balancing checked independently afterwards and one wheel was out which has improved things even more since that was rebalanced.

I’m now happy enough with the car that were I not aware of the issue I’d not have been disgruntled in the first place. It’s still got the problem but it’s very mild.

I’m now in a place I can enjoy the car, but after the call with the finance company, it took a lot of soul searching to fight the anger of the wrong doing and it completely ruining the car!

I’ll never buy an MG again and I’ll make damn sure nobody I know or bump into on the internet has a good impression of them. It’s a bit of a shame as I loved my SE and am now as happy as I can be with my XPower. But I have to actively steer people away from them after this experience

Edit: I’m not going to be a dick about it. Buying a new car is exciting and waiting for something you already ordered is even more exciting. My experience already stopped two of my colleagues buying one and a third was really impressed by my car and I put her off even going to a showroom… I’ve probably cost MG more money than fixing my car properly already!

 

[Coulomb]

Anyway, for whatever reason my car is much better after they had it that two weeks and apparently did nothing to it (they definitely did but probably don’t want me telling people what it was).

That's interesting. Presumably, they didn't do anything major in that time. So maybe there is a reasonable near-fix for a reasonable cost (to MG).

I had the tracking and balancing checked independently afterwards and one wheel was out which has improved things even more since that was rebalanced.

I wonder if that gives any clues about what they did. Was it a rear or front wheel?

 

[unbornidentity]

That's interesting. Presumably, they didn't do anything major in that time. So maybe there is a reasonable near-fix for a reasonable cost (to MG).


I wonder if that gives any clues about what they did. Was it a rear or front wheel?

I honestly don’t know but I was absolutely seething when I picked it up. I wasn’t expecting it to be any different but it was. I spied on it using the app every day they had it but it didn’t move for nearly two weeks. It used about 20% battery the day before they broke the news to me.

The company that I got to check the wheel balance and tracking said they swapped the front and back wheels and the back left wheel has different weights (black ones) to the other 3 so presumably was a front wheel before.

They had an XPower in the showroom that had been moved from the front (full view) to the back (by the door) between the time, so I wouldn’t be surprised if they just swapped all the wheels. Mine was really bad before. Could be they took the one in the showroom out and didn’t have the problem so they tried swapping the wheels. I don’t understand why they wouldn’t have told me that though if that’s what they did.

 

[JonnyG]

So an update on my car as I’ve not been on here a while…......

Thanks for the update and I guess it's what we were expecting here in the UK.

MG in Australia, or certainly some delaers there, seem to take a different stance which is even more infuriating for UK owners. @ilukey77 has had his vibration completely fixed according to his experience and post here :-

Post in thread 'Xpower Stage 2 fix'

Apr 22, 2025

Yet someone (@ilukey77 in Oz?) reported that the "expensive" fix did work for his?

yeah mine was fixed im in Australia .. still fixed. took it on the freeway just the other day and it's still great ..

As for cost the list ( that I've posed in previous posts ) is long so i ASSUME it's not a cheap fix.

Talking: motor out ,sub frame replacement ,bushes ,fluids replacement etc etc ..

I think the car was worked on for 3 days or so , so labor alone lets say at 100aud an hour wont be cheap !!

The characteristic BS is based on parts and labor costs.. ( that MG dont...

• ilukey77

• 

Furthermore MG UK (and/or their dealers) allegedly did offer the Stage 2 fix to at least 2 UK XPower owners we know about and then suddenly withdrew the offer. If it was just a characteristic why would they have even initially offered the Stage 2 fix for these owners.

It will be interesting to see how the class action through "Reject My Car" goes.

 

[jamherber]

So an update on my car as I’ve not been on here a while…

Santander called me and said they can’t do anything as MG said it’s not a fault. They incorrectly said I couldn’t reject it as it’s not a fault but a ‘characteristic’, even though I did so well within the 30 day period (which is locked in btw as everyone involved agrees I did).

I explained the situation and they then elaborated and said MG knows a document is in circulation but it isn’t a fault and is due to feedback from the road surface (which we all know is bollocks as the road surface make no difference). I then said MG are clearly lying as they wouldn’t have come up with such an elaborate fix for something that they intended by design. I also said if 30% of them spontaneity combusted would the finance company accept that as a characteristic; to which she said “I see your point but if MG say it’s not a fault we can’t do anything”. She did go on to say I could send them the document about the fault and they would assess it.

Anyway, for whatever reason my car is much better after they had it that two weeks and apparently did nothing to it (they definitely did but probably don’t want me telling people what it was). I had the tracking and balancing checked independently afterwards and one wheel was out which has improved things even more since that was rebalanced.

I’m now happy enough with the car that were I not aware of the issue I’d not have been disgruntled in the first place. It’s still got the problem but it’s very mild.

I’m now in a place I can enjoy the car, but after the call with the finance company, it took a lot of soul searching to fight the anger of the wrong doing and it completely ruining the car!

I’ll never buy an MG again and I’ll make damn sure nobody I know or bump into on the internet has a good impression of them. It’s a bit of a shame as I loved my SE and am now as happy as I can be with my XPower. But I have to actively steer people away from them after this experience

Edit: I’m not going to be a dick about it. Buying a new car is exciting and waiting for something you already ordered is even more exciting. My experience already stopped two of my colleagues buying one and a third was really impressed by my car and I put her off even going to a showroom… I’ve probably cost MG more money than fixing my car properly already!

Really sorry to hear that you are basically experiencing the identical treatment that I had in April 2024. I did the same and put in a rejection request within days of buying the new car - the dealer had it for 6+ weeks during this process (gave us an MG5 to use). At this point car only had 200 miles on the clock!

Long story short, MG pulled the characteristic card and so to progress from this point, it would have required reports from specialists and legal action to reject (it is obvious from the substantially delayed group rejection legal action that this is far from straight forward and carries financial risk for an individual).

Dealer was actually really unhappy with MG UK's response and did try their best to help (fitted decent Michelin tyres which improved the vibes noticeably and improved the car in all other areas).

Car has now done 18k miles and oddly, the vibrations have lessened to the point where sometimes they are completely unnoticeable at motorway speeds.

Anyway, MG UK's response was nothing short of disgusting and condescending (I have numerous e-mails from them stating the vibrations are normal on any 'performance' car etc etc) and personally this alone would stop me buying another SAIC car. I too have advised friends and family to steer clear of MG products plus they lost a sale of a Cyberster to my father who was close to putting down a deposit until my experiences.

It's a real shame as the car is incredible value for money and apart from this issue & the appalling software, we really like it (just as well really given it's now worth around £7!)

 

[Chrisdriving]

Fully agree but as an individual we are nothing to the brand that is actually doing well.
The odd disgruntled owner wont even register with them.

MG ACHIEVES STRONG GROWTH IN 2025

MG’s overall market share also grew during the first quarter of 2025 compared to the previous period in 2024, rising to 2.3% compared to 1.7% the previous year.

news.mgmotor.eu

 

[jamherber]

Fully agree but as an individual we are nothing to the brand that is actually doing well.
The odd disgruntled owner wont even register with them.

MG ACHIEVES STRONG GROWTH IN 2025

MG’s overall market share also grew during the first quarter of 2025 compared to the previous period in 2024, rising to 2.3% compared to 1.7% the previous year.

news.mgmotor.eu

Agree. I think there are only around 1500 X-Powers registered in the UK so we are a very minor annoyance at best.

Growth despite the MG4 being rated as the most unreliable new car of 2024! Guess the other models must all fare much better.

 

[salty]

Fully agree but as an individual we are nothing to the brand that is actually doing well.
The odd disgruntled owner wont even register with them.

MG ACHIEVES STRONG GROWTH IN 2025

MG’s overall market share also grew during the first quarter of 2025 compared to the previous period in 2024, rising to 2.3% compared to 1.7% the previous year.

news.mgmotor.eu

Unfortunately that is very true. Very sad, but true.

Agree. I think there are only around 1500 X-Powers registered in the UK so we are a very minor annoyance at best.

And not all of them are affected. So at least that proves, that there is something wrong. But SAIC/MG still don't give a Shit,
For the very reasons above.

 

[OriginalBigAl]

Agree. I think there are only around 1500 X-Powers registered in the UK so we are a very minor annoyance at best.

Growth despite the MG4 being rated as the most unreliable new car of 2024! Guess the other models must all fare much better.

Of the 1500 UK X powers what ratio have this "characteristic" and why are the others missing out ?
That's the argument as to why it's a fault. ( one way or the other ) It is most likely the same ratio with European versions and Australian X powers. I am not an Xpower owner and have not had any problems with mine but I have little confidence in the MG hierarchy due to the pathetic responses given to people on this thread , which of course will affect any future acquisition decisions.