Hello Keith
If you though the rear screen might be the aerial why did you need to ask them? You weren't trying to catch them out by any chance?
I don't think that mine has had the KERS update either yet am pleased to report that no one has rear ended me yet. Early days yet though. I have been rear ended twice in previous cars when the brake lights came on though.
There is, of course, a recall and you should ask your dealer to check the recall database.
I do think it's a bit much to expect them to know everything about every car at the drop of a hat but it does seem that some are ,pore aware than others. Did you speak to sales or the tech people?