Rejected my ZS

SCB86

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Location
Codsall
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MG ZS EV
Well I've finally rejected my ZS.
As some will know I've had issues from day one with a creaking sunroof, rattling a-pillars, door and dash rattle. Also has a clunk from the steering.

It's been back in several times and the first fix of the sunroof took 2 weeks. They put a load of padding in the roof lining to stop the rattle.
2 days later it's creaking worse than ever and right above my head.

The car went back in 2 weeks ago and they had to send it to a body shop because they couldn't find the fault in the workshop.
They informed Motability that they think the car has a twisted roof frame. They then said they there was nothing wrong with the car and it was just a "quirk" and they won't fix it unless Motability pay £2K! They said it can't be fixed under warranty and that the car is fine.

So Motability won't pay this and rightly so, they're now battling the dealer and I've contacted MG UK to complain about the dealer and the car. (MG won't let you complain on the phone you have to email)

I rejected the car and ordered the new Kona Electric. Just got to wait 6 months for it to be built and delivered. 300 miles official range and remote heating and cooling - it's going to make my life SO much easier. I'll finally be able to do journeys that I currently have to stop and charge the MG for. Also has a good deal more power and torque 😁

I've been in a £48K Mercedes GLC hire car for two weeks. Beautiful car but it cost me £80 to fill the tank, it doesn't have any safety kit bar AEB or even keyless entry! Having a 9 speed gearbox also makes me crave my MG back. Never seems to be in the right gear and if you kickdown it takes about 2 seconds before it shifts as it has to kick down 5 gears!
 
Well I got the car back after 4 weeks of the dealer fannying about.
The service manager assured me it had been driven by 5 different people since they fixed it and it is definitely fixed....
As soon as I opened the sunroof on the way home the creaking started worse than ever.

It's an absolute piss take and I am beyond annoyed about it. I took a video of it creaking and took the car straight back. The manager asked me to forward the video to her. I asked if anyone had actually tested the roof with it open and she didn't reply so I'm guessing not.

I'm in a Mercedes GLC hire car and it's cost me £255 in diesel this month, I don't pay for my electricity for the MG so this has been an unwelcome expense.

I'm going to complain to MG directly again because this is beyond unacceptable.
Very poor service.
 
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