Screen stuck or black

[elenc]

Hello. The infotainment screen on my MG4 freezes after a short time of use and also goes black, unable to reset the screen with the home button. It started happening with the heat, especially when connecting the Android phone via cable.
Has anyone experienced something similar?

 

[dsimpkins]

Given the temperatures in Spain currently, could it be that the car interior has got too hot and the LCD screen has gone black as a result. Does it come back once the interior has cooled? Had a similar problem in Italy with a SatNav after leaving it on the dash by mistake.

 

[Tuareg]

Given the temperatures in Spain currently, could it be that the car interior has got too hot and the LCD screen has gone black as a result. Does it come back once the interior has cooled? Had a similar problem in Italy with a SatNav after leaving it on the dash by mistake.

A satnav will disable its power system when the battery exceeds a certain temperature. The screen in a car doesn't have a battery as pat of its unit construction, so temperature won't be the issue with the screen in the car.

 

[Ian Key]

A satnav will disable its power system when the battery exceeds a certain temperature. The screen in a car doesn't have a battery as pat of its unit construction, so temperature won't be the issue with the screen in the car.

The OP said it happened when connecting his Android phone so it could be the phone's battery cutting the power.

 

[OriginalBigAl]

I recently had a "update android auto " message come up on the phone, this I duly did. Since then ,now when connecting ,again via cable, its a lot slower to boot up commencing with a black screen then having the android auto logo appear for a few seconds before working . Previously it went straight to working without the start up introduction . Perhaps your version cannot get past the first stage. So I'm thinking more phone problem than car?

 

[tsedge]

I get occasional black screen with CarPlay.... I think it is an MG software problem. Reconnecting usually fixes it.