Software Updates ZS EV

[hmadsen]

When i bought ours i made a service contract with them, i pay a monthly fee and this then covers the yearly service including all the materials needed to do, what is mentioned in the service book.

They also said it would include updating the software, i of course assumed that would mean, they hook it up to their computer every time and make sure all modules were fully updated, but to be honest, reading these threads i am beginning to wonder if it does not just mean "we will update whatever MG says is "critical" and not every other module, where updates are marked as not that critical". Especially if some updates only become available of other updates have been made.

I think i am going to stick my OBD dongle on the car before giving it to them to do service and do a readout of all software versions currently there, this way i can see what they updated.

Not that it will do me any good as i don't really know what software versions are available, but at least it would give an indication on whether they did any software updates, if i got it back and every software version were the same as before i gave it to them.

 

[Lovemyev]

When i bought ours i made a service contract with them, i pay a monthly fee and this then covers the yearly service including all the materials needed to do, what is mentioned in the service book.

They also said it would include updating the software, i offcourse assumed that would mean, they hook it up to their computer every time and make sure all modules were fully updated, but to be honest, reading these threads i am beginning to wonder if it does not just mean "we will update whatever MG says is "critical" and not every other module, where updates are marked as not that critical". Especially if some updates only become available of other updates have been made.

I think i am going to stick my OBD dongle on the car before giving it to them to do service and do a readout of all software versions currently there, this way i can see what they updated.

Not that it will do me any good as i dont really know what software versions are available, but atleast it would give an indication on whether they did any software updates, if i got it back and every software version were the same as before i gave it to them.

The dealer will tend to use the VIN number of the car, to check on the system to see if any updates are available for your vehicle,
If not, then I believe they do not find it necessary to connect to the car via the diagnostic computer.
If you requested a traction battery SOH and a screen shot of that result, then of course they need to integrate the battery to find this out, if you get my meaning here.

 

[Jef4man4]

I have taken my 72 plate ZS EV Trophy Long Range to an MG Dealership today due to a charging error, but I asked them to do the Tesla update while its there, they have come back and said that my car is missing some kind of hardware to do the update and I need to contact MG customer services about it. I have not seen anywhere about any hardware differences does anyone know what this is?

 

[Gadget Geek]

Hi Jef4man4 and welcome to the forum.

I think what this is, is a fob off by rhe dealer who doesn't know what he's talking about. Are there any other dealers nearby? You'd be surprised at the variation of service supplied by different franchises.

 

[Jef4man4]

Hi Jef4man4 and welcome to the forum.

I think what this is, is a fob off by rhe dealer who VCC doesn't know what he's talking about. Are there any other dealers nearby? You'd be surprised at the variation of service supplied by different franchises.

Hi Gadget Geek thanks for the reply, I do have another dealer near-ish this one was mainly vauxhall with MG added, I have just got the paperwork rather than just the phone call, and it says I need a new EVCC (I have a MK2 ZS), but the paperwork has the matching model number for the EVCC, just different operating software? (Image attached) I will be going back to a different, full MG, dealer to discuss with them.

 

[Gadget Geek]

Was the Vauxhall dealer Drive by any chance?

 

[Jef4man4]

No it was a Vertu one