Because there have been many instances of "technicians" being anything other than courteous with client vehicles, and dashcam footage has been key evidence to prove such? (e.g. road testing a performance vehicle and absolutely ragging it; speeding in the vehicle; using the vehicle for the "butty run"; etc.)
I guess it's probably privacy and possibly confidentiality. Different line of work but if one of my company's customers asked to video me in the office while I worked it wouldn't be well received.
It wasn't my car anyway. They have ragged the sh*t out of my Nissan 350Z in the past and I left them a nice review. Picked up the car smelt of burning clutch. I've never smelt clutch in that car. No way I'd ever take my car there. If they have something to hide and are dishonest of course they would ask for it to be switched off. I wouldnt take my car to a shop that asks for it to be switched off. I'd also wait while it's being serviced.
Also the manner of driving can create new issues as it's not their car. They don't care. Going into potholes and accelerating hard. Each to their own though.
It is obviously about privacy. They have a right to work without you filming them, they do not know what you might use the footage for. It would be strange if customers had the right to film you at your place of work. I think we can all see that.
Yes, filming them might reveal shoddy work, but that's not a justification to require it, not even if you are willing to let them film you when you are working!
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