Worn out seat! Anyone else?

[BOB353]

I have the top of the range ZS EV Long Ranger with what I believe is PU Leather which looks different to the photos posted above.

I know it is not real leather but is the PU Leather also having similar problems?

I had PU Leather in our old caravan and after 10 odd years the surface started lifting away from the backing, I would hate the same to happen to the car in a few years time.

 

[Roger]

I’m currently going through the process making a formal claim against MG as they won’t entertain repairing or replacing my driver’s seat cushion on my ZS EV which is suffering from degradation on the offside. I have been asked to submit an independent report with costings for remediation. I was unsurprised to see another MG driver’s seat with identical faults caused by the substandard materials sat in the workshop of the specialist repairer. The upholsterer said I’ve repaired lots of these as it’s a very common fault with MG’s! See photograph of this seat already in the workshop.

 

[Lovemyev]

I’m currently going through the process making a formal claim against MG as they won’t entertain repairing or replacing my driver’s seat cushion on my ZS EV which is suffering from degradation on the offside. I have been asked to submit an independent report with costings for remediation. I was unsurprised to see another MG driver’s seat with identical faults caused by the substandard materials sat in the workshop of the specialist repairer. The upholsterer said I’ve repaired lots of these as it’s a very common fault with MG’s! See photograph of this seat already in the workshop.

That looks like he seat from the original Gen1 ZS EV as the Gen 2 has the “carbon effect” pleather material, same problem on both models regardless.
But the Gen 1 should look a better job, as it’s an easier match of a plain material.
It would be very interesting to know what he used to replace the damage, did he just replace the bolsters or make a complete new swab ?.
What material did he use - leather ?.
The cost of the repair would also be handy.
The fact that he has done “loads” tells you all you need to know really.
It should tell the manufacturer the same message also, you have a problem with the material on your seats are clearly NOT fit for purpose as well.

 

[MattyS]

I've just spotted some piping on the driver's seat is damaged on mine. 22 plate mg4 trophy, a smidge under 10000 miles on the odo.

 

[Roger]

That looks like he seat from the original Gen1 ZS EV as the Gen 2 has the “carbon effect” pleather material, same problem on both models regardless.
But the Gen 1 should look a better job, as it’s an easier match of a plain material.
It would be very interesting to know what he used to replace the damage, did he just replace the bolsters or make a complete new swab ?.
What material did he use - leather ?.
The cost of the repair would also be handy.
The fact that he has done “loads” tells you all you need to know really.
It should tell the manufacturer the same message also, you have a problem with the material on your seats are clearly NOT fit for purpose as well.

Yes, you’re correct. Mine is a gen 1 and I’ve been pursuing MG for a few years. I understand from claims experts that I have up to six years within which to make a claim for ‘not fit for purpose’ and I originally went down this route. However having visited two respected MG dealersips, one from whom I purchased the vehicle new, however they both tow the party line insomuch as they just refer to the warranty which is of course useless. I then formally wrote to the dealership from whom I purchased the car, Glyn Hopkin, but I am saddened to report that their response was an exercise in obfuscation as they kept referring to warranty despite me clearly stating this was not a warranty claim.
Anyway I then discovered that I could make a claim under section 75 as I paid my £500.00 deposit by Barclaycard despite the value of my claim likely to exceed the deposit amount. I have to say the Barclaycard are being extremely professional and helpful. The reason I decided to go down the Section 75 route is because I recién it is much easier for a simple layman like myself.
MG must address this substandard seating material issue because it’s likely to become worse and worse as time goes on. I’m delighted with the vehicle so far other than the quality of the seating of course.
Watch this space!