Worn out seat! Anyone else?

[Caramaddy]

MG should really sort this. Without wishing to be too negative, they are cars that are made on the cheap - we can all see that by the quality of the materials. I am not making excuses for MG but should we be surprised?

 

[Burgo]

Just joined the club - side of driver's seat has split.

 

[fred12345]

Just joined the club - side of driver's seat has split.

How old is the car and how many km on the clock?

 

[Burgo]

How old is the car and how many km on the clock?

Just on one year - 11801km. I've emailed the dealer regarding a warranty claim, but not heard anything back from them.

 

[fred12345]

Just on one year - 11801km. I've emailed the dealer regarding a warranty claim, but not heard anything back from them.

chase them and MG customer services as the seats are only covered with 12 months warranty (from memory) ..

 

[luis]

My car is a ZS EV Trophy Connect, had since new from Summer 22.

Have done just 20.6k miles on it so far.

Noticed the cracks this week on the driver’s seat, right side by the door.

My first thought was cold weather and the use of heated seats - but it’s pretty poor and not for for purpose.

I will go talk to the dealers but am not expecting much. I’m bitterly disappointed.

 

[DBedford]

Sorry to say that's what happens. Makes me stop and think if buying a 'cheap' EV was the best idea!

 

[fred12345]

Mine is still fine after 50,000 miles on the clock and to be honest with all the money saved on ZS as opposed to say Tesla, I'm not complaining. Yes, I will be disappointed when it happens to me but it happened on my previous car too. On the subject of Tesla and other brands, there are articles on their seat damage too. The problem is that artificial leather is not as durable as the real thing but still, worst case scenario to have the seat repaired is still much, much cheaper then paying extra for more expensive models... (and end up with split seats regardless)

Looked up average prices for seat repairs and these are early 2024 average prices:

and that Tesla seat article and also same problem with KIA seats ...

https://www.autoevolution.com/news/tesla-owner-discovers-their-seat-is-melting-it-has-happened-before-215516.html

GT Line S Car Seat Cracking

Hi All, Driver seat has this issue. Cars in warranty still, is this a warranty fix? 2019 Gt Line S

www.kiaownersclub.co.uk

Damage front seat

Damage front seat

f80.bimmerpost.com

 

[Bfordie]

I've just returned my MG5 EV - 71 reg.
Had just under 22k miles on the clock.

The driver seat had blistered or started to wear early on, but not as quick as my ZS 71 plate. And that goes back in Jan.

For the MG5. The inspector upon returning the car today said it was a grade 1 car overall, but the drivers seat would be £450 to repair. I'm yet to hear from the finance company but I'll be pushing back on this! It's natural wear and tear!

 

[Lovemyev]

Traded in our ZS EV Trophy LR for a S5 about three weeks ago.
It had covered about 26,000 miles and was three and half years old.
I spotted tiny cracks starting to appear in the drivers seat bolster cushion about 2 months ago.
I know condition is common on the pleather seat covers, so I have tried really hard to not to sit on the bolster when getting in and out of the car, however it has made no difference really.
The material has still started to crack, regardless of how much care I have taken.
The plastic content in this material is way too high and I believe this is the cause of the premature cracking, together with temperature fluctuations inside the car, especially in the summer when it can reach nearly 50 degrees !.
However, the material should be able to sustain this temperature and therefore has to be judged as not fit for purpose.
Having splits seats on a car with less than 30,000 miles covered and only just over three years old, in a normal day to day use is not good enough sorry !.
I am 5ft 8 inches tall and average weight for my height, so it’s not that !

 

[mattdav]

From this thread and others, it seems clear to me that the problem with MG seats is due to the quality (or lack thereof) of the pleather. If you look at the photos I posted, as well as those by @metafgf, you can see how thin the plastic covering is over the underlying fabric of the seat.

We're fortunate enough to also have a Tesla Model Y. The pleather in this is a world apart from that in the ZS. It feels thick and supple, and after three years and around 27,000 miles, there are no cracks or blemishes, save for a few creases where I get out of the car. I haven't seen much mention of problems with the seats in the Tesla community and forums (that's not to say it never happens). There are plenty of examples of Teslas with over 100,000 miles, and if you look at the seats, they seem to hold up really well.

Our ZS driver's seat is a mess, but I'm going to ignore it until we get rid of the car and deal with it then. I see that many of the seats on eBay are passenger-side ones. Driver's side seats are much harder to come by.