Hi Guys,
Went to a MG dealership today. Not yesterday as I originally planned.
Problems seem solved.
Seems my tachometer system was malfunctioning hence low cumulative miles per kWh. Not sure why?
They claim to have done a system reset and now it seems the current and cumulative were showing same reading today. For the 12mile journey back from dealership efficiency was 4..1miles per kWh with air conditioning.
Concerning delayed Charging.....
It seems the Chorley Group Team are far knowledgeable about the ZS EV than most dealerships. I went to a MG dealership nearer me as Chorley Group is far. The tech man at this dealership kept saying there is nothing like delayed Charging but people kept coming to ask about it and also he did not know which update will effect the delayed Charging. I had to explain that MG produced the cars without delayed Charging but immediately produced the necessary software when there was a customer outcry.
He was unaware of this so he said he will have to speak to MG. I spoke to Chorley Group who then explained that it is the BMS software updates that were required.
Next came the issue that although they now understood what needs doing they will not do it because MG may not pay them for it as ????? My car is not on their updates list. Apparently MG have a list of all our cars and which updates the cars have undergone or some form of system which tells them which car is entitled for an update. I found this all very strange!!!!!!
Well.....At this point I was now becoming upset so the tech asked the general manager to speak to MG. Another 30mins of phone calls later they came back saying they knew exactly what was needed and how to do it and will be doing it for free.
So delayed Charging hopefully sorted. Will test it tomorrow.
So I am a bit happier now.
Well because of social distancing and the to and fro with phone calls at the onset, I was not able to speak more about updates in general and whether we will have to pay for them.