Apple Car Play issue (USB-c connector)

[Hannah]

I’ve recently got a new iPhone (16 Pro Max) and Apple CarPlay won’t connect. The phone charges so the wire works (I’ve also tried 2 different wires), but CarPlay doesn’t work. It worked fine with my old iPhone so I’m not sure what the problem is!

 

[Diggsy]

Are you plugging into the correct USB? Has to be the USB A socket

 

[fnegroni]

Had a similar problem with another usb-a to usb-c cable recently and an iPhone 16 max pro.
Cable was data and power capable but a bit thin and not Apple Original. Will try again soon with other cables.

 

[jrbeire]

Having the same challenge - see the compatibility notes on apple.com

About the USB-C to Lightning Adapter - Apple Support (IE)

Connect an iPhone or iPad that has a USB-C connector to a Lightning accessory.

support.apple.com

 

[fnegroni]

Having the same challenge - see the compatibility notes on apple.com

About the USB-C to Lightning Adapter - Apple Support (IE)

Connect an iPhone or iPad that has a USB-C connector to a Lightning accessory.

support.apple.com

We are taking about the iPhone 16 here which has a USBC port, not lightning .

I’ve recently got a new iPhone (16 Pro Max) and Apple CarPlay won’t connect. The phone charges so the wire works (I’ve also tried 2 different wires), but CarPlay doesn’t work. It worked fine with my old iPhone so I’m not sure what the problem is!

Do you mind changing the title of this thread to be more specific to iPhones with usb-c connectors?

 

[Robf]

Make sure you have carplay activated under the new phone settings?

 

[jrbeire]

We are taking about the iPhone 16 here which has a USBC port, not lightning .

Yes, I know - which is why I suggested the article above as a workaround

 

[Hannah]

Are you plugging into the correct USB? Has to be the USB A socket

Yeah I am

 

[jrbeire]

Just tried my iPhone 16 with an USB-A to USB-C cable - worked for me. Unfortunately the cable is unbranded - but I think it was an Anker brand bought from Amazon

 

[DixieTGS]

If your problem is hardware (length or quality of cable), using a small non powered USB hub has been known to help a few people. Worth trying if you already have one.

 

[fnegroni]

If your problem is hardware (length or quality of cable), using a small non powered USB hub has been known to help a few people. Worth trying if you already have one.

I like this suggestion!!

 

[Hannah]

If your problem is hardware (length or quality of cable), using a small non powered USB hub has been known to help a few people. Worth trying if you already have one.

Just tried this and still not working the phone is charging so the wire works so I just don’t understand why it won’t connect to Carplay

 

[jrbeire]

Just tried this and still not working the phone is charging so the wire works so I just don’t understand why it won’t connect to Carplay

Without wishing to resurrect the 'holy wars' of CarPlay connectivity & cable choice - you do need to ensure the cable you are using is capable of data. Not just power/ charging. Cable should have a specification / claim that it meets USB 3.0 standards

 

[JonnyG]

Mine did'nt connect yesterday .... I got a message on my Iphone saying "unlock the Iphone to connect". Just a thought for you to check.

I've also found that sometimes I need to wait for the car to fully boot up its software and press the brake to get into "ready" mode before I plug in the Iphone and get a connection.

Also I have a pack of these adaptors (USB A to C) :-

https://www.amazon.co.uk/dp/B07Z662186/?th=1

 

[Hannah]

Without wishing to resurrect the 'holy wars' of CarPlay connectivity & cable choice - you do need to ensure the cable you are using is capable of data. Not just power/ charging. Cable should have a specification / claim that it meets USB 3.0 standards

I think this was it!! Tried a proper Apple wire and it’s worked. Thank you so much!

 

[siteguru]

Several people have installed wireless adapters, set with a 30s or so start-up delay, and use that for AA/CP (as applicable - mine is AA). Works really well. If I need to also charge my phone I simply plug it in to a cable connected to a USB adapter fitted into the 12V socket. (Which gives a much higher charging rate than that available via the USB A socket).

 

[Slipstream]

Several people have installed wireless adapters, set with a 30s or so start-up delay, and use that for AA/CP (as applicable - mine is AA). Works really well. If I need to also charge my phone I simply plug it in to a cable connected to a USB adapter fitted into the 12V socket. (Which gives a much higher charging rate than that available via the USB A socket).

Can I ask which wireless adaptor did you go for.

 

[siteguru]

I got mine from AliExpress, but the link I used no longer works for me.

Wireless Carplay Adapter Android Auto Wireless Smart Dongle 2 in1 für Volvo Benz Audi Kia Hyundai VW Mazda Cadillac mg Peugeot - AliExpress 34

Smarter Shopping, Better Living! Aliexpress.com

www.aliexpress.com

 

[ReintjeWA]

Can I ask which wireless adaptor did you go for.

I got the Quadlock Wireless Apple CarPlay dongle, but the settings menu looks identical to Carlinkit dongles, and some other stuff that sells for a fair bit less. Pretty happy with the Quadlock though

 

[Deleted member 18292]

I had the same issue at first, turns out you can't use the USB-C for Carplay, you have to use the USB-A slot.

What was funny is that it still didn't work with an official Apple cable, had to buy a cheap one off Amazon before it worked!