Car won't charge

[Newtali]

Every so often I have problems getting the car to start charging. Usually it eventually plays ball but today I have tried numerous times in the app and in the car. It just keep coming up with a message "failed".

Has anyone else experienced this? I'm wondering if it could be when it's hot.

 

[hojnikb]

Dead OBC maybe? There were some reports of increased faulire rate on 3ph OBCs.

 

[Newtali]

Thanks. The car is less than a year old, so that's not good if it is! I guess I will have to take to garage for them to have a look.

 

[aitch]

Every so often I have problems getting the car to start charging. Usually it eventually plays ball but today I have tried numerous times in the app and in the car. It just keep coming up with a message "failed".

Has anyone else experienced this? I'm wondering if it could be when it's hot.

Are you able to dc charge?

 

[Martinonline]

Is your onboard charger 3 phase? The early Trophys were but I believe the later ones went single phase. Count the pins in the charging socket.

i assume you are talking about AC charging, hence @aitch's question.

Have you tried starting the charge from the infotainment screen?

What is you charging setup? ie granny charging, home EVSE (tethered/untethered), public AC etc.

Do you have a schedule set? What is your electricity tariff?

Sorry for the questions but the problem could be in a number of places

 

[Diggsy]

Have you tried the negative cable off the battery for 10/15mins trick? That sometimes resets the system and gets things working again. Certainly worked for me when mine refused to connect a while ago.