Before you ring the dealer, just try clearing BOTH of the "trip counters" in the car !.
If you have a lot of trips recorded on the "Accumulated" trip meter, it will be reflected on your predicted range after a charge.
Boot up the car and take note of the mileage on the GOM, then when you clear the "Trips" - see what it displays then.
I had almost a 1,000 miles recorded on my "Accumulated Trip Meter" last week, when I cleared the data, the estimated mileage on the GOM increased by over 15 miles before my very eye's !.
I would be expecting to see about 125 miles of range ( ish ) in this weather for a full charge.
Oh ............ Do you have a home energy meter by any chance ?.
If so, what was the car pulling in kw's when it was on charge ?.
From below 97% SOC it should be pulling the Max 7.0 kw's from the wall box.
My car has a issue when sometimes it only pull 3.6 kw's instead of the Max 7.0 kw's.
I am using a Rolec unit also.
Your charge time will be doubled if you are only pulling 3.6 kw's.
Just something else to check and consider.
A lot of that time spent on charge, would be the balancing process.
How old is your car, how many miles has it covered and what software updates have been installed ?.