Energy Consumption Display Error

[scbennett]

I have an MG4 EV Trophy Extended Range. Recently the energy consumption display has started showing the entire pie-chart in red, indicating that all the power consumed on a journey has gone on the AC and nothing on actually driving the wheels. The attached photo of the screen shows this, where I had driven 50+ miles since the last charge, and the display shows all 18kWh as having been used for the AC.
Has anyone else had this problem? I have problems with getting the car to charge reliably on a schedule overnight, and wonder if this display error is symptomatic of a fault with the charging system.

 

[siteguru]

I can't help with the question - all I can advise is that the image is blank (black) for me.

 

[scbennett]

I can't help with the question - all I can advise is that the image is blank (black) for me.

Thanks. I thought it had uploaded the file, but it was treating a jpg as a webp. I converted the image to webp and re-uploaded it.

 

[OriginalBigAl]

It looks like you have the Intelligent Battery Heating ....on. That could be messing up the readings ?
Turn it off , its most likely you don't / won't need it for normal driving and home charging. It will be using a lot of energy which is better used elsewhere.
The pie chart in mine is pretty useless and not as good as the previous software version. I tend to get 100% driving and 0 % A/C all the time , its on most of the time , so as info goes ?????

 

[scbennett]

Thanks for the suggestion. I probably switched that on as part of trying to sort out the overnight charging problems, ie, maybe it wasn't starting to charge because it thought the battery wasn't warm enough. I've got a trip tomorrow and I'll be charging on Saturday night, so I'll switch that off now and see whether it affects the display and/or the scheduled charging. According to the App battery heating is off. I've just turned it on in the App (success...) and off in the App (success...), but it's still on in the car's display, so I've turned it off there.