Help! My ZS EV 2023 won't charge

[mum2abc]

I've owned my MG ZS EV since October 2023.
I've had no problems charging it at home on my granny charger or at at commercial charging stations.
Last week I charged as usual. Drove to work a few days then noticed on Wednesday morning after plugging in to my granny charger the night before that my car had not charged overnight.
Since then I've tried charging at home and on a commercial fast charger today. It's just not charging.
The blue light connects, then I hear the connection noise at the car, the green light flashes, the granny charger has all the lights on. I watch through the MG app that has a flowing motion to indicate it's charging, but it's just not?
I can't get in to the service centre for 3 weeks.
I unplugged the 12V battery today after reading a thread and that didn't workm
Any ideas?

 

[evnick]

Have you checked that the maximum charge level isn't too low? Happened to me once.

 

[mum2abc]

I don't understand what your asking?

 

[MG Clive]

I don't understand what your asking?

If you've accidentally set the charging level in the car to 40% (for example), the car won't accept any further charge beyond 40%.

 

[Jomarkh]

Have you tried a rapid DC Charger?

 

[Pete G]

I don't know about the generation 2 version of the ZS EV but the Gen 1 vehicle shows a message on the dash that tells you that the car is charging.
If possible try a different charger.
Maybe turn the phone app off too, and let the car charge without using the app.
The Gen 1 car does not connect to an app, so I can't comment on that but as others have pointed out there is a charge level that can be set on the app. If that is set too low the car will not accept a charge.
Good luck

 

[mum2abc]

Have you tried a rapid DC Charger?

Yes

 

[mum2abc]

If you've accidentally set the charging level in the car to 40% (for example), the car won't accept any further charge beyond 40%.

It's gone from 20% to 17% while charging

 

[mum2abc]

I don't know about the generation 2 version of the ZS EV but the Gen 1 vehicle shows a message on the dash that tells you that the car is charging.
If possible try a different charger.
Maybe turn the phone app off too, and let the car charge without using the app.
The Gen 1 car does not connect to an app, so I can't comment on that but as others have pointed out there is a charge level that can be set on the app. If that is set too low the car will not accept a charge.
Good luck

Thanks. I don't use the app to charge. I plug it in and it usually charges. But not at the moment. I tried a fast charger and nothing happened again. The Green light flashes, the car shows the flow into the car but it doesn't charge

 

[Chris Law]

Thanks. I don't use the app to charge. I plug it in and it usually charges. But not at the moment. I tried a fast charger and nothing happened again. The Green light flashes, the car shows the flow into the car but it doesn't charge

Although you don't use the app to charge, I would certainly still check it as it could have a scheduled charging time set (inadvertently). You can also check this in the Infotainment screen - in my 23/24 ZS Lux LR that is via Charging/Charging Settings.

 

[mum2abc]

Although you don't use the app to charge, I would certainly still check it as it could have a scheduled charging time set (inadvertently). You can also check this in the Infotainment screen - in my 23/24 ZS Lux LR that is via Charging/Charging Settings.

Thanks. There is no scheduled charge. I tried to use that and still it did nothing. I have changed nothing and it just stopped working. It shows that is charging, but it's not