The app looks great and the UI is clean and alerts for vehicle malfunctions/starts are excellent but there are several user experience issues. Here is some hopefully constructive feedback.
1. The status of the vehicle doesn’t always display. There is a constant need to refresh to get actual values other than the blank defaults. The last known values for charge state etc should be stored locally.
2. The rate at which the app updates is extremely slow. Other EV apps I have used can show an up to the second state typically.
3. Probably linked to the slow update rate… when adjusting ac controls etc you need to wait an age until you see a “success” response. This should just work. Same for setting charge schedule. There shouldn’t need to be a save button.
4. Why do I always need to enter a PIN to adjust even minor things like ac state? Please use Face ID etc and authenticate on app opening.
5. The Travel feature is a waste of development resources imo. There are numerous built in and 3rd party navigation apps for phones. There is no need for another. If it plotted routes with charge stops and could link with the car display then it would be worth it but not what it does now.
6. Digital key doesn’t work. It can be used to open the car but it is buried in the menu so doesn’t add any convenience. Car start doesn’t work on the MG4 at least. If this worked in the same way as other digital keys where the presence of the phone allows you to unlock get in and drive without taking your phone out of your pocket then that would be incredible. As it stands it’s still better to just take the actual key with you.
7. Multiple user accounts. Please allow multiple users to be able to use the app on their own devices.
