MG ZS Mk II Tesla Charging Software update

[unmaskedAvenger]

Mine is in tomorrow, do you....... or anybody else, know which update I will be needing? or is it just the latest firmware?

Sorry for the delay in replying, my “invoice” only says “carried out EVCC update”

 

[BruceT]

Ok, Just a quick update. I took my Gen2 in and had the update, I believe they called it the CCS update. It's important that it's an update, updates are free, free from MG UK. As opposed to an upGRADE which you pay for.
Anyway, had it done, it was free, and it works now on Superchargers.
While I was there I took a Tesla model 3 for a test........ I might be leaving.........

 

[DB Go Rex]

Ok, Just a quick update. I took my Gen2 in and had the update, I believe they called it the CCS update. It's important that it's an update, updates are free, free from MG UK. As opposed to an upGRADE which you pay for.
Anyway, had it done, it was free, and it works now on Superchargers.
While I was there I took a Tesla model 3 for a test........ I might be leaving.........

CCS is the charging standard. It's just means they fixed the problem with CCS rapid charging, presumably because they weren't coping with how Tesla were working within that standard.

 

[peterseddon]

Got mine done free as it was classed as a recall.

 

[OJT23]

Anyone in West Susses/Surrey had the update done? All the dealers tell me they don't think an update exists.

 

[unmaskedAvenger]

So, annoyingly, having had the “update” done to my car last week I just tried to charge at a Tesla supercharger and guess what, “unauthorised car”. So annoyed.

 

[BruceT]

So, annoyingly, having had the “update” done to my car last week I just tried to charge at a Tesla supercharger and guess what, “unauthorised car”. So annoyed.

Just asking the question here, but was it definitely a 'public' supercharger? That's the message we used to get when it wasn't an open one.

 

[unmaskedAvenger]

Just asking the question here, but was it definitely a 'public' supercharger? That's the message we used to get when it wasn't an open one.

Yes, Langstone Technology Part, Havant, Portsmouth. “This Supercharger is Open to Tesla and Other EVs with CCS compatibility”

Right, so I called Tesla support on 01628450660 and was told Tesla have blocked all MGs, with the exception of the MG4, from charging at their superchargers. No idea if the support person was misinformed or if there is actually a block, but from this it would seem it was a complete waste of time getting the update.

 

[Rutsy]

Just rang my dealer (Apple MG, Gravesend) to ask for the fix for open Tesla chargers. They confirmed this was chargeable. I queried this and mentioned that MG now regards this as a necessary repair to the vehicle. They went away to check and have subsequently confirmed the update is chargeable.

Obviously others are having a different experience ( and Apple MG have given me duff advice previously) but thought it worth mentioning this is not universal.

I think I'll just keep on with my Ombudsman case, even though that is moving at a snails pace.

 

[scoobeesnac]

Yes, Langstone Technology Part, Havant, Portsmouth. “This Supercharger is Open to Tesla and Other EVs with CCS compatibility”

Right, so I called Tesla support on 01628450660 and was told Tesla have blocked all MGs, with the exception of the MG4, from charging at their superchargers. No idea if the support person was misinformed or if there is actually a block, but from this it would seem it was a complete waste of time getting the update.

:-/ it seems hard to believe they could/would blanket restrict a brand/model of car after they had been working well.

I don’t believe it impacts their chargers at all and it would be silly to pass up on income.

 

[fred12345]

:-/ it seems hard to believe they could/would blanket restrict a brand/model of car after they had been working well.

I don’t believe it impacts their chargers at all and it would be silly to pass up on income.

must be due to too many MG drivers fidgeting with chargers to check whether their cars charge or not and inconveniencing Tesla drivers ... ?

 

[unmaskedAvenger]

:-/ it seems hard to believe they could/would blanket restrict a brand/model of car after they had been working well.

I don’t believe it impacts their chargers at all and it would be silly to pass up on income.

It’s baffling. Before the update when I tried to charge at Tesla it just didn’t recognise a car being there, post update it gives the error message on the app “Unauthorised vehicle Your vehicle is not able to charge at Superchargers at this time”. It would be great if anyone who can currently charge their ZS EV at a Tesla supercharger could chip in. For public charging the price difference is immense.

 

[DB Go Rex]

Yes, Langstone Technology Part, Havant, Portsmouth. “This Supercharger is Open to Tesla and Other EVs with CCS compatibility”

Right, so I called Tesla support on 01628450660 and was told Tesla have blocked all MGs, with the exception of the MG4, from charging at their superchargers. No idea if the support person was misinformed or if there is actually a block, but from this it would seem it was a complete waste of time getting the update.

They are talking out of the their other mouth.

Tesla blocked nothing.

You need to take it to the dealer and ask them to fix it.

The fix is known and it's an MG issue.

:-/ it seems hard to believe they could/would blanket restrict a brand/model of car after they had been working well.

I don’t believe it impacts their chargers at all and it would be silly to pass up on income.

That's because they didn't.

Anyone in West Susses/Surrey had the update done? All the dealers tell me they don't think an update exists.

We need to stop talking about updates.

You just need to ask them to fix it.

 

[peterseddon]

With all the comments on here about MG ZS issues with Tesla, has anyone successfully charged their Mk 2 ZS EV at an open to all supercharger? I'm asking for the Holidays down to the New Forrest so I can avoid all the high priced rip-off CPOs.

 

[Whiskery]

I've charged a couple of times without issue at Tesla in S. Wales.
The car was in for its 2nd service a couple of months ago but I didn't ask them to check for any fixes.
I tried the Tesla site out of interest more than anything else.

 

[Narrowgauge725]

Mine has just had the update for free at Blackshaws Alnwick

 

[DB Go Rex]

With all the comments on here about MG ZS issues with Tesla, has anyone successfully charged their Mk 2 ZS EV at an open to all supercharger? I'm asking for the Holidays down to the New Forrest so I can avoid all the high priced rip-off CPOs.

Yes.

Multiple in England. And extensively in France.

All fine, in fact more reliable than the average charger.

 

[scoobeesnac]

With all the comments on here about MG ZS issues with Tesla, has anyone successfully charged their Mk 2 ZS EV at an open to all supercharger? I'm asking for the Holidays down to the New Forrest so I can avoid all the high priced rip-off CPOs.

Yes, successful Tesla open charges across the UK for me too. Apart from once at Wokingham because the site was completely flooded! :-o (image from ZapMap but was just the same)

 

[Conrad3]

Working fine at Trumpington park and ride 24 plate delivered to us Tuesday

 

[fred12345]

I went to Uxbridge tonight and it works. Mine is 2022 Trophy. Next to me another guy with MG4 and a variety of other cars