psin
Standard Member
I would avoid Glyn Hopkin. I have only experienced very poor customer service and their 1st service costs vary tremendously between their branches, as you have demonstrated.Hi everyone
I wanted to share and seek feedback on the quotations I've received for the first service of my MG4. It's been quite an eye-opener, and I'm curious to know if others have any recent updates.
The conversation with the representative at St Albans was particularly interesting. They explained that the £256 quote included a brake service, air-con service, and topping up all fluids. When I probed further, it turned out that the only fluid they'd check and top up was the windscreen washing fluid, which, according to them, is "free anyway".
- Spirit MG in Corby quoted me £165.96.
- Glyn Hopkin MG in Bedford came in at £186.00.
- A notably higher quote of £256.00 was given by Glyn Hopkin MG in Milton Keynes.
- However, it was Glyn Hopkin MG in St Albans that provided a range from £88.07 to £256.00.
Given that the car has only done 10,000 miles, I questioned the necessity of servicing the brakes and air-con at this stage. After some discussion, it was revealed that without these additional services, the cost would revert to £88.07. This significant difference, especially when the initial quote was on their own headed paper, really makes one wonder about the consistency and transparency of these quotes.
It seems there might be some confusion or perhaps a lack of standardisation in the pricing for MG4's first service. I'd greatly appreciate hearing your experiences or any advice you might have. Have any of you encountered similar discrepancies in service quotes for your MG4? Do these additional services seem justified to you at this early stage in the car's life?
Looking forward to your insights and shared experiences.
I would offer 2 alternatives:
1) Brown and Gammons in Baldock. £114 for the first service. Really knowledgable people and they only do MG, so they really know their stuff.
2) Go to the MG website and sign up for a service plan. That way you can’t be ripped off by the likes of Glynn Hopkin.
I hope that helps?
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