Rolfe
Moderator
- Joined
- Apr 10, 2023
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- Location (town/city + country)
- West Linton, Scotland
- Driving
- MG4 (2022-2025)
I would hope so, but I'm glad I had checked.
Worn bushes will usually show surface wear or splitting/cracking to the rubber part itself but should not be coming away from the (usually metal) casement. If the rubber part shows signs of coming away from the metal casement then that is debonding. Even at high mileage the rubber should not come away from the casement.Ok, maybe I don't understand what "debonding" is then. Mine was listed as "bush excessively worn". Possibly that's just the available MOT category they can use?
Ok, that's helpful, thank you.Worn bushes will usually show surface wear or splitting/cracking to the rubber part itself but should not be coming away from the (usually metal) casement. If the rubber part shows signs of coming away from the metal casement then that is debonding. Even at high mileage the rubber should not come away from the casement.
The horrors of an advisory notice ! You know it will need doing in the future, you can guess that within the warranty period the dealer will say " well its not failed " so hard cheese. Its on the official record so will knock back any trade in value unless you pay t have it done , a private buyer will surely pick it up as a bargaining chip. Much better to have it failed and then pass it back to the dealer.My MOT yesterday had an advisory on the front suspension - NS front bush starting to debond - no excessive movement - 36 months anniversary in 2 weeks! Probably not going to get this covered by warranty but I will call and ask.
Try and get in as quick as you can as the warranty requires the parts to be identified and fix performed before expiry date.My MOT yesterday had an advisory on the front suspension - NS front bush starting to debond - no excessive movement - 36 months anniversary in 2 weeks! Probably not going to get this covered by warranty but I will call and ask.
Worth trying, they are covered up to 36 months and 45,000 miles. It will fail next year for sure.My MOT yesterday had an advisory on the front suspension - NS front bush starting to debond - no excessive movement - 36 months anniversary in 2 weeks! Probably not going to get this covered by warranty but I will call and ask.
Hopefully in Germany as wellFollowing up, I have now heard back from MG customer services and I'm impressed.
They have authorised a compensation payment (I won't disclose the amount) for the issues I have suffered. I am satisfied.
Combining this with:
- Ratings for dealers now directly affect their bonuses and low scores get investigated by MG UK.
- The new UK guaranteed like-for-like unlimited time courtesy car if your MG is recovered by the AA and off the road for repairs.
- Other customer services improvements we should hear about soon (look for announcements in the press).
I am now having to revise my view about MG aftersales. It is clear that they are now investing in improving the experience.
Problems remain with overloaded dealers and some bad ones but I think they are serious about turning around their image and offering a better service than premium marques, in time.... it isn't here yet.
That will be up to MG Germany or whoever is the local agent?Hopefully in Germany as well![]()
That should be fixed under warranty no ifs or butsMy MOT yesterday had an advisory on the front suspension - NS front bush starting to debond - no excessive movement - 36 months anniversary in 2 weeks! Probably not going to get this covered by warranty but I will call and ask.
Service is rock bottom hereThat will be up to MG Germany or whoever is the local agent?
Great news @tsedge, so has the decision now changed to Megane / Born / Urban.Following up, I have now heard back from MG customer services and I'm impressed.
They have authorised a compensation payment (I won't disclose the amount) for the issues I have suffered - note there were six different issues I have had over my time with the car, this isn't just for the lower arms issue.
I am satisfied.
Combining this with:
- Ratings for dealers now directly affect their bonuses and low scores get investigated by MG UK.
- The new UK guaranteed like-for-like unlimited time courtesy car if your MG is recovered by the AA and off the road for repairs.
- Other customer services improvements we should hear about soon (look for announcements in the press).
I am now having to revise my view about MG aftersales. It is clear that they are now investing in improving the experience.
Problems remain with overloaded dealers and some bad ones but I think they are serious about turning around their image and offering a better service than premium marques, in time.... it isn't here yet.
Great news @tsedge, so has the decision now changed to Megane / Born / Urban.![]()