Steering gone on my 2021 ZS EV

[smallbr]

Just started car and my steering just went. some sort of bracket fell dow at side of break pedal. Just waiting for RAC
Anyone had this problem
joe

Hi from NZ. Mine started clicking. Dealer drove it and immediately made a warranty claim for a new steering column

 

[T16ger]

Just started car and my steering just went. some sort of bracket fell dow at side of break pedal. Just waiting for RAC
Anyone had this problem
joe

This is just anecdotal. I bought new fitted car mats, and noticed a clicking sound when turning shortly after. Also a slight vibration in my foot. Turns out that a bracket in the steering column was just brushing against the mat when turned. It took me a while to work it out. Could that be the issue?

 

[DBedford]

This is just anecdotal. I bought new fitted car mats, and noticed a clicking sound when turning shortly after. Also a slight vibration in my foot. Turns out that a bracket in the steering column was just brushing against the mat when turned. It took me a while to work it out. Could that be the issue?

I would say very unlikely. Maybe biscuits crumbs have got behind the rubber seals! Then maybe not ?

 

[Weegee]

Just started car and my steering just went. some sort of bracket fell dow at side of break pedal. Just waiting for RAC
Anyone had this problem
joe

We had the same problem with our ZS EV gen1
The steering completely failed in March 2023
Car had done 13000 miles since new
Dealer said the could look at it in 6 weeks
They gave another ZS until they replaced the entire steering column.
Seems to be a common problem and not anecdotal.
When the steering failed we were reversing, thanks goodness we were not not on the motorway