Xpower fan
Standard Member
Are you trying to reject your Xpower? Have you bought it in the last 30 days? If within the last 30 days, you can reject no questions asked, its UK consumer law is my understanding. After 30 days the dealer has one chance to fix the car when reported in the first 6 months of ownership. If they can’t and then refuse to accept the rejection, then I would think you would need to speak to the car ombudsman and open a case and citizen advise to check your rights.Well...this is what Gary Smart from MG has sent meView attachment 25625
I ordered the car in January, there was no stock in the UK, it came over from China early March and I got it end of March, I couldn’t say when it was actually builtMarch 2024 is the build date?
If you are rejecting the Xpower, you should put it in writing to the dealer and look to have it back with them within the first 30 days, this way you get your maximum consumer rights. This is what I was advised and went and hired a car until my new car I have gone for arrives, in a couple weeks. When I mentioned the fault to my dealer, my dealer looked to try and say they needed to look at it and they could not look at it until after the 30 days, as once you are past the 30 days, your rights change. I replied in writing stating no need to look at the car, as I’m rejecting it under consumer law.That is pretty outrageous IMHO. Was this someone from MG UK or a dealer?
Pretty concerning as we are awaiting rejection and replacement of our new X-Power.