Hi All, apologies in advance for the long post.
This is a difficult question to answer for me as with most people the driving side of the car is fine except for the preflight setup disabling the LKA and Speed Camera recognition as both are next to useless. We have a Trophy on PCP which we picked up in mid December.
Most of the issues are generally all seem to be around the centre console as the issues are as follows, my gut feeling is the 12v fault maybe also down to the centre console maybe a loose wire drawing current ;-
1. Three times the 12v battery has failed we called AA on the first occasion and bought a 12v booster to keep in the glovebox after that, which has been invaluable as we resolved the others ourselves but took photos of the battery voltage for the dealer The readings where 0.025v on one occasion and 4.66v on the other, the AA had 3v on the first visit.
2. ‘USB disk identification failure’ message.
3. Radio stopped working, (Item 2 and 3 temporarily resolve themselves when the battery dies say for a week or so)
4. Bluetooth is awful occasionally connects but does not remember the phone and either does not pick it up or wants to pair when you are driving. So if on a trip for work need to forget the old setting and redo again from the start before I leave as more preflight setup.
5. Wireless charging comes up with message that there are other objects in the area when there is only the phone and it stops charging.
6. One of our keys does not have an emergency key which only came to light due to item 1 and our dealer said we had both when we picked up the car which we could not have as we only went to use them when the battery died and they now they want us to pay for another one.
As a side issue we have had a few times when the App has not worked which is annoying but not a deal breaker the most annoying is when you send an address to the car for the satnav it does not receive it.
The car has been in the garage for a total on 13 work days so far 2 x 2 day visits with one for the recall update. The latest was over a total of 9 days firstly 4 workdays as needed it for the weekend so had to pick it up and then return on the Monday, they said the Bluetooth and USB errors had been resolved but informed them on Monday they had not. I left them with the car for another 5 days and picked up on Friday without any of the faults resolved. They have now been told that MG has told them they need to load some software on a USB stick anthey need to get a USB stick before they can do this. They also stated that due to MG being in China it takes a while to get an answer back to any issues due to the time difference. They have said they are unable to do anything about the issue with the 12v battery as it has not done it when in their workshop and they have told me to call out the AA when it happens again and get them to drop off at the dealer.
I have told them to contact me when they have the USB stick to load the software and will keep ringing them to remind them as can’t afford to leave the car with them for an extended period anymore.
The dealer will not provide a loan car as they have said they do not have anything available as they are booked out weeks in advance which is extremely disappointing with a car that is only just over 6 months old.
The items listed should be solvable by the manufacturer and the lack of progress on these are infuriating as I can’t keep leaving the car with them as we only have the one car in the family and are having to work around them as do not want them to use me as an excuse as not being able to resolve.
If they solve the issues I would heartily recommend the car but at the moment I would not want to put someone else through the aggravation as we seem to be beta testing their software and build quality, the dealers also need to step up and take ownership of the problem and not just pass the buck to China.
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