What is the product then? PCH? Was that clear when you signed up? If not you might have a case for being miss-sold.
It's a fixed term fixed price PCP. I know, I've never heard of it, nor had the new dealers in Lincoln! The old one, Charles Warner, went under. It's my hypothesis that the then salesman didn't submit my signed contract to Santander and when I came to collect the car, he said they wouldn't honour it. I argued the toss that I had signed it so it was legally binding but he wouldn't budge, and as the interest rates had obviously got higher, he threw in mats & a boot liner to make up the extra that I was paying. Only about £200 over the 4 years, but still annoying. And I have no proof of that, just my working hypothesis! I can not VT. Satander (sic!) have confirmed it and it's on my paperwork. New Lincoln dealer has the car in stock for 25,250 cash.
You've just described all PCP deals.
